Healthcare Sales Development Representative

ReWorks Solutions

. Make a high volume of outbound calls to prospective clients and leads .

Posted 10/21/2026full-timeRemote • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound sales capabilities with a focus on lead generation, appointment setting, and customer engagement in the healthcare sector. Proficient in using Microsoft Excel and Google Sheets for tracking outreach activities and maintaining accurate records.

Highest-signal resume keywords

Outbound Sales ExperienceLead GenerationAppointment SettingStrong Spoken EnglishHealthcare Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead GenerationAppointment SettingOutbound SalesCustomer OutreachObjection HandlingCall Target AchievementCRM FamiliarityLead TrackingSales Pipeline ManagementData Entry

Soft Skills

Interpersonal SkillsRelationship BuildingOrganizational SkillsAttention to DetailProfessional Telephone Manner

Tools & Technologies

Microsoft ExcelGoogle SheetsCRM Systems

Industry Keywords

Home HealthcarePatient OutreachMedical Appointment SettingHealthcare Customer EngagementU.S.-Based Client Experience

About the role

Key responsibilities & impact

Make a high volume of outbound calls to prospective clients and leads
Introduce Home Health NY and communicate relevant service information clearly and professionally
Build rapport with prospective clients through friendly, engaging conversations
Identify interest, understand needs, and determine appropriate next steps
Follow up with leads to maintain engagement and encourage progression through the outreach process
Handle objections, questions, and rejection confidently
Convert interested leads into booked appointments or qualified opportunities
Work toward outreach, booking, conversion, and call activity targets
Maintain accurate lead records, call logs, follow-up notes, and outcomes
Use Microsoft Excel and Google Sheets to track outreach activity and lead progress
Provide regular updates on outreach activity and progress against targets
Learn from call feedback and continuously improve communication and objection-handling techniques
Take ownership of assigned leads and follow through on outstanding actions

Requirements

What you’ll need

Previous experience in outbound sales, telemarketing, lead generation, appointment setting, customer outreach, or a similar role
Strong spoken English with clear pronunciation and excellent conversational skills
A friendly, warm, confident, and professional telephone manner
Comfortable making high-volume outbound calls throughout the working day
Ability to handle objections, rejection, and challenging conversations without losing motivation
Strong interpersonal and relationship-building skills
Good organisational skills and attention to detail
Basic to intermediate proficiency in Microsoft Excel and Google Sheets
Reliable internet connection and a suitable remote working environment
Healthcare sales, patient outreach, or medical appointment setting experience preferred
Home healthcare, home health services, or other healthcare-related customer engagement experience preferred
Experience working with U.S.-based clients or customers preferred
Experience working towards daily call targets, booking targets, or conversion KPIs preferred
Familiarity with CRM systems, lead tracking, and sales pipelines preferred