Intake Specialist

ReWorks Solutions

. Contact new referrals promptly and efficiently, ideally within established response time targets .

Posted 9/25/2026full-timeRemote • South Africa, Mexico, Argentina, Honduras, El SalvadorMid-LevelSenior💰 $1,400 - $1,600 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client onboarding and intake coordination within healthcare settings, ensuring compliance with documentation standards while providing exceptional customer service. Proficient in managing multiple cases and priorities in a fast-paced environment, with strong organizational and communication skills.

Highest-signal resume keywords

Client OnboardingIntake CoordinationCustomer ServiceDocumentation AccuracySpanish Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Intake CoordinationDocumentation AccuracyCustomer ServiceProblem-SolvingOrganizational Skills

Soft Skills

EmpathyCommunication SkillsTime-ManagementAttention to DetailCompassionate Communication

Tools & Technologies

CRM SystemsMicrosoft OfficeGoogle Workspace

Industry Keywords

Healthcare AdministrationABA ServicesBehavioral HealthClient-Facing Environments

About the role

Key responsibilities & impact

Contact new referrals promptly and efficiently, ideally within established response time targets
Guide families through the onboarding and intake process from referral to service initiation
Provide exceptional customer service and support throughout the intake journey
Maintain accurate and complete client records and documentation
Coordinate with staffing, scheduling, and case management teams to facilitate successful onboarding
Track referral progress and ensure all intake requirements are completed
Follow up with families regarding documentation, appointments, and onboarding requirements
Maintain confidentiality and compliance with healthcare documentation standards
Support intake reporting and administrative workflows
Ensure a positive experience for families while meeting productivity and performance targets

Requirements

What you’ll need

Bachelor’s degree (BA/BS) highly preferred
Previous experience in customer service, intake coordination, healthcare administration, client onboarding, or administrative support preferred
Strong empathy and communication skills required
Excellent organizational and time-management abilities required
Strong attention to detail and documentation accuracy required
Ability to work in a fast-paced environment required
Independent problem-solving skills required
Ability to manage multiple cases and priorities simultaneously required
Professional and compassionate communication style required
Spanish language proficiency preferred
Experience working in healthcare, ABA services, behavioral health, or client-facing environments preferred
Proficiency in CRM systems, Microsoft Office, and Google Workspace preferred
Ability to work independently in a remote environment
Reliable internet connection and a suitable home office setup

Benefits

Comp & perks

Comfortable working U.S. hours
Remote work from home