Referral & Business Development Specialist

ReWorks Solutions

. Identify and develop relationships with doctors, specialists, healthcare providers, therapists, community organisations and other referral sources .

Posted 9/25/2026full-timeRemote • South AfricaMid-LevelSenior💰 ZAR 30,500 - ZAR 33,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in relationship management and business development within the healthcare sector, focusing on building sustainable referral networks and achieving measurable performance targets. Proficient in proactive outreach, communication, and maintaining accurate records to support referral processes.

Highest-signal resume keywords

Business DevelopmentReferral DevelopmentRelationship ManagementCRM ExperienceHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead GenerationConversion RatesPerformance ReportingReferral TrackingOutreach Strategy

Soft Skills

Excellent Verbal CommunicationStrong Written CommunicationHighly PersonableStrong Follow-Up SkillsOrganisational Ability

Tools & Technologies

CRM SystemsLead Management SystemsReferral Tracking Systems

Industry Keywords

HealthcareBehavioural HealthABA ServicesTherapy ServicesMedical Services

About the role

Key responsibilities & impact

Identify and develop relationships with doctors, specialists, healthcare providers, therapists, community organisations and other referral sources
Proactively conduct outreach by telephone, email and other appropriate channels
Build and maintain a sustainable referral partner network for families requiring ABA services
Educate referral partners about the organisation's services, referral process and access to support
Maintain regular communication with referral partners and encourage ongoing referrals
Identify new partnership and network opportunities
Own the referral development process from initial outreach through ongoing engagement
Conduct outreach calls, follow-ups and relationship-building conversations
Adapt communication to different referral partners' needs
Represent the organisation professionally within healthcare and community networks
Track incoming referrals and leads accurately
Follow up to prevent opportunities from being lost
Coordinate internally to help families access appropriate services
Maintain records of outreach, conversations, referral sources, follow-ups and outcomes
Manage multiple relationships and opportunities while remaining organised
Track and report outreach activity, calls, referral relationships, active partners, referrals generated, conversion, follow-up activity, pipeline development and network growth
Work toward measurable targets and report performance

Requirements

What you’ll need

Ideally 5+ years of experience in business development, referral development, sales, account management, relationship management or a similar commercially focused role
Demonstrated track record of achieving measurable results
Ability to provide tangible examples of previous performance, including targets, growth, revenue, referrals, lead generation, conversion rates or other relevant metrics
Excellent verbal communication skills with confidence speaking to doctors, specialists, senior professionals, families and other stakeholders
Strong written communication skills
Confidence and comfort with proactive telephone outreach and relationship building
Highly personable with ability to establish rapport quickly
Strong sales and business development instincts without relying on an overly aggressive sales approach
Excellent follow-up skills and discipline to maintain relationships over time
Strong administrative and organisational ability
Comfortable tracking activity, maintaining accurate records and reporting on performance
Ability to work independently, take ownership and proactively identify opportunities
Healthcare, behavioural health, ABA, therapy services or medical services experience advantageous but not essential
Experience developing physician, specialist or healthcare referral networks advantageous
Understanding of the ABA ecosystem and families' journey to services advantageous
Experience with CRM, lead management or referral tracking systems advantageous