People Operations Business Partner

Rezilient Health

. Oversee employee relations conversations and investigations, documenting properly and ensuring alignment with company standards .

Posted 11/6/2026full-timeRemote • Missouri • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in People Operations, employee relations, and policy interpretation, with a strong focus on compliance with federal and state labor laws. Proven ability to design and improve People Ops programs while effectively managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Employee Relations ManagementPerformance ManagementPolicy CreationOnboarding Program DesignPeople Ops Program Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Labor Law KnowledgeKPI DevelopmentDocumentation StandardsPerformance ConversationsManager Coaching

Soft Skills

DiscretionEmpathyRelationship BuildingOrganizational SkillsProblem-Solving

Tools & Technologies

HR SystemsPeople PlatformsDocumentation ToolsNotionAI-Enabled Tools

Industry Keywords

High-Growth StartupHealthcareDigital HealthMulti-Site OperationsOrganizational Change Management

About the role

Key responsibilities & impact

Oversee employee relations conversations and investigations, documenting properly and ensuring alignment with company standards
Serve as a trusted resource for employees across all levels
Apply federal and state labor law knowledge to employee relations, leave administration, and policy interpretation, including ADA and FMLA
Research state-by-state HR practices and flag compliance considerations as the company expands
Establish documentation standards, habits, and templates for People Operations
Lead employee separations and offboarding with the Head of People Operations and hiring managers
Partner on company-wide bi-annual performance reviews, including design, communication, tooling, timelines, and follow-through
Develop function- and role-level KPIs and People Ops KPIs
Use data and feedback to identify risks, trends, gaps, and opportunities
Coach managers on feedback, performance conversations, accountability, and team effectiveness
Build manager enablement resources, frameworks, templates, and guides
Develop subject matter expertise in the company’s clinical care delivery, operations, and growth strategy
Own leave policy administration end to end
Partner on onboarding program design and execution
Identify learning and development needs, tools, and content
Design, document, and improve scalable People Ops processes, policies, and templates
Co-own the Notion knowledge base with Operations and maintain its scalability
Collaborate with Finance, Legal, Operations, Clinical, Growth, Business Services, and Talent Acquisition
Support organizational change management as the company scales

Requirements

What you’ll need

7+ years in People Operations, HR Business Partnering, employee relations, or a closely related role
Experience in a high-growth startup, healthcare, digital health, or multi-site operations environment
Strong working knowledge of employee relations, performance management, onboarding, offboarding, policy creation, and manager coaching
Ability to handle sensitive matters with discretion, empathy, fairness, sound judgment, and proper documentation
Experience designing or significantly improving People Ops programs
Strong communication and relationship-building skills across employees, managers, and senior leaders
Highly organized, execution-oriented, and comfortable managing multiple priorities in a fast-moving environment
Comfortable working in HR systems, people platforms, documentation tools, and AI-enabled tools
Strong problem-solving skills and ability to translate ambiguous situations into clear, actionable next steps
Familiarity with Notion or similar knowledge management tools
Ability to thrive on a small team while building and executing simultaneously

Benefits

Comp & perks

Meaningful ownership through stock options
Competitive base compensation
Comprehensive medical, dental, and vision coverage options, with Rezilient contributing toward premiums
Complimentary access to Rezilient's clinical programs for you and your household members
401(k) retirement plan
Flexible Paid Time Off
Dedicated Paid Sick Leave
11 paid company holidays each year
Paid family leave
Optional ancillary benefits, including life insurance, disability coverage, and a Health Savings Account (HSA)
Supportive, collaborative, and diverse team environment