Medical Records Processor

Rezolut

. Retrieve and process paper and electronic medical and billing record requests from medical facilities, physicians, patients, attorneys, and other entities .

Posted 10/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing medical and billing record requests while ensuring compliance with HIPAA regulations. Exhibits strong organizational and communication skills to effectively handle inquiries and maintain patient confidentiality.

Highest-signal resume keywords

HIPAA KnowledgeMedical Terminology UnderstandingMicrosoft Office ProficiencyStrong Organizational SkillsOutstanding Communication Abilities

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Record ProcessingClerical DutiesDocument ActioningInformation RetrievalData Documentation

Soft Skills

Interpersonal AbilitiesCustomer Satisfaction CommitmentTeamworkIndependenceAttention to Detail

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookInternet Resources

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Patient Information ReleasePHI ConfidentialityAdministrative ProcessesHigh-Volume AccuracyCommunication Drafting

About the role

Key responsibilities & impact

Retrieve and process paper and electronic medical and billing record requests from medical facilities, physicians, patients, attorneys, and other entities
Respond to general release-of-patient-information requests while maintaining PHI confidentiality and security
Work with administration and staff to obtain records supporting patient care and secure payment
Perform clerical duties including answering phones, scanning, copying, printing, and mailing
Investigate and respond promptly to inquiries received by email, phone, Teams, or other means
Accurately document and action accounts
Draft communications to patients, patient representatives, payors, and outside entities
Report patient concerns, trends, and missing information to the management team
Behave professionally, pursue excellence and teamwork, use time appropriately, and perform duties conscientiously and cooperatively

Requirements

What you’ll need

High school diploma or GED equivalent
Outstanding communications and interpersonal abilities
Knowledge of HIPPA and client confidentiality laws
Basic understanding of medical terminology and administrative processes
Strong organizational skills with an ability to effectively manage large amounts of detailed information
Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
Ability to work independently with minimal supervision and as a part of a team
Ability to work at a high-volume level of accuracy
Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
Willingness to learn and take on new challenges, roles and duties as assigned
Full-time schedule, Monday–Friday, 40 hours/week
Remote eligibility limited to the listed regions outside of Anaheim, CA

Benefits

Comp & perks

Health, Dental, & Vision Insurance
401(k)
Basic Life/AD&D Disability Insurance
Paid Time Off
Employee Assistance Program