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Rhinox Group

Field Service Engineer

Rhinox Group

. Visit machine dealers, manufacturers and customer sites to survey excavator models for coupler and attachment compatibility .

Posted 11/11/2026full-timeLeicester • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mechanical engineering and field service, with a strong focus on hydraulic systems, fault-finding, and installation of couplers and attachments. Capable of producing detailed scoping packs and collaborating effectively with cross-functional teams to ensure product validation and customer satisfaction.

Highest-signal resume keywords
Mechanical Fault-FindingHydraulic Circuit DiagnosisField Service ExperienceInstallation and CommissioningTechnical Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mechanical EngineeringHydraulic ComponentsPressure TestingMeasurement TechniquesBasic Electrical DiagnosticsPrototype ValidationFitting SkillsFabricationMachiningFlow Requirements
Soft Skills
Professional ApproachSafety-ConsciousIndependent WorkClear CommunicationWillingness to Learn
Tools & Technologies
Engineering ToolsRhinox Systems12V/24V Electrical SystemsMeasurement EquipmentDiagnostic Tools
Industry Keywords
ExcavatorsHeavy MachineryConstruction EquipmentCouplersAttachmentsField TrialsRoot-Cause InvestigationService CoordinationWarranty WorkTechnical Support

About the role

Key responsibilities & impact
  • Visit machine dealers, manufacturers and customer sites to survey excavator models for coupler and attachment compatibility
  • Measure mounting and installation requirements, hydraulic connections, electrical interfaces, available space and machine features
  • Produce scoping packs with measurements, photographs, observations and fitting requirements
  • Verify new and updated machine models and flag fitment changes
  • Fit, test and validate prototype and newly designed fitting kits
  • Support integration and field trials of HFR coupler safety technology, tilting couplers and hydraulic attachments
  • Investigate hydraulic circuits, auxiliary connections, operating pressures and flow-rate requirements
  • Assist with mechanical, hydraulic and basic electrical installation and functional testing
  • Record test conditions, results, anomalies, corrective actions and design improvements
  • Support prototype demonstrations, commissioning and validation before product release
  • Complete first-installation coupler and fitting kit builds for dealers and key customers
  • Train and support dealer engineers on installations, safety checks, commissioning and fault-finding
  • Attend authorised service and warranty visits
  • Carry out approved repairs, replacements, modifications and corrective actions
  • Collect evidence for root-cause investigations
  • Record service visits, commissioning results and actions in Rhinox systems
  • Escalate technical or safety-critical issues to the Technical Support Manager
  • Identify recurring failures and field trends for permanent R&D improvements
  • Collaborate with design engineering, technical support, service coordination and sales teams
  • Maintain accurate records of scoping, validation, installations, warranty work and follow-up actions

Requirements

What you’ll need
  • Experience in field service, heavy plant fitting, mechanical engineering or similar practical engineering work
  • Strong mechanical fault-finding and fitting skills, including hands-on experience with heavy machinery or construction equipment
  • Working knowledge of hydraulic components, circuit diagnosis and pressure testing, with willingness to develop flow and integration knowledge
  • Ability to take accurate measurements, use engineering tools, read basic drawings and communicate technical findings clearly
  • Confidence working independently at customer premises with a professional, safety-conscious and practical approach
  • Experience with excavators, quick hitches and other attachments (desirable, not essential)
  • Knowledge of auxiliary hydraulics, flow requirements, installation and commissioning (desirable, not essential)
  • Basic 12V/24V electrical diagnostics, including switches, solenoids and wiring faults (desirable, not essential)
  • Fabrication, machining, prototype work or practical product validation experience (desirable, not essential)
  • Willingness to learn and reliably record technical findings
  • Interest in developing new products

Benefits

Comp & perks
  • Training and professional development
  • Growth By Sharing bonus scheme
  • Company healthcare package
  • 24 days' annual leave plus bank holidays
  • Additional day's leave for every five years of service, in line with company policy
  • Equipment and resources appropriate to the field role
  • Opportunities to help shape future Rhinox products