Rhinox Group

Field Engineer

• Visit machine dealers, manufacturers and customer sites to survey excavator models for coupler and attachment compatibility
• Measure mounting and installation requirements, hydraulic connections, electrical interfaces, available space and machine features
• Produce scoping packs with measurements, photographs, observations and fitting requirements
• Verify new and updated machine models and flag fitment changes
• Fit, test and validate prototype and newly designed fitting kits
• Support integration and field trials of HFR coupler safety technology, tilting couplers and hydraulic attachments
• Investigate hydraulic circuits, auxiliary connections, operating pressures and flow-rate requirements
• Assist with mechanical, hydraulic and basic electrical installation and functional testing
• Record test conditions, results, anomalies, corrective actions and design improvements
• Support prototype demonstrations, commissioning and validation before product release
• Complete first-installation coupler and fitting kit builds for dealers and key customers
• Train and support dealer engineers on installations, safety checks, commissioning and fault-finding
• Attend authorised service and warranty visits
• Carry out approved repairs, replacements, modifications and corrective actions
• Collect evidence for root-cause investigations
• Record service visits, commissioning results and actions in Rhinox systems
• Escalate technical or safety-critical issues to the Technical Support Manager
• Identify recurring failures and field trends for permanent R&D improvements
• Collaborate with design engineering, technical support, service coordination and sales teams
• Maintain accurate records of scoping, validation, installations, warranty work and follow-up actions

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Field Service Engineer