RhythmQ

Software Engineer

• Develop and maintain large-scale web applications according to industry standards and best practices
• Design interfaces to improve user experience and translate UI/UX wireframes into functional mobile and web elements
• Write maintainable, testable, and performant software for the entire platform end-to-end
• Implement and deploy services and APIs to power applications
• Integrate front-end and back-end application components
• Optimize applications for maximum speed and scalability
• Troubleshoot and debug to optimize performance
• Serve as an RQ product and technical expert, communicating technical capabilities and limitations in non-technical terms
• Collaborate with Engineering on feature upgrades, new developments, bug fixes, testing, and documentation
• Perform quality assurance using automated and manual testing practices
• Implement technical customizations, set up client instances, and support RQ product development
• Resolve customer support issues within defined SLAs
• Conduct requirements-gathering sessions with internal teams and external stakeholders
• Collaborate on long-term customer solutions
• Participate in code reviews and extensive testing, including code profiling
• Build reusable code and libraries
• Write unit test plans and coordinate testing
• Maintain technical documentation and training materials
• Research and suggest competitive features, applications, and processes
• Stay current with technology trends and suggest product user-experience enhancements
• Improve processes and build new value-adding ones
• Meet with RQ team members regarding customers, requests, and product pipeline
• Provide customer insight to Sales, Onboarding, and Success teams
• Pursue professional development through books, podcasts, or courses

Associate IT Developer

• Develop and maintain large-scale web applications according to industry standards and best practices
• Design interfaces to improve user experience and translate UI/UX wireframes into functional mobile and web elements
• Write maintainable, testable, and performant end-to-end software
• Implement and deploy services and APIs to power applications
• Integrate front-end and back-end application components
• Optimize applications for speed and scalability
• Troubleshoot and debug to optimize performance
• Provide technical support and implement backend customizations
• Act as an RQ product and technical expert, communicating capabilities and limitations in non-technical terms
• Coordinate feature upgrades, new developments, bug fixes, quality assurance, testing, and documentation
• Set up client instances and resolve customer support issues within defined SLAs
• Gather requirements with internal teams and external stakeholders
• Collaborate on long-term customer solutions and participate in code reviews
• Perform extensive testing and code profiling
• Build reusable code and libraries
• Write unit test plans and coordinate testing using different tools
• Maintain technical documentation and training materials
• Research and suggest competitive features, applications, and processes
• Stay current with technology trends and suggest product user-experience enhancements
• Improve processes and meet with RQ team members regarding customers and the product pipeline
• Provide customer insight to Sales, Onboarding, and Success Teams
• Pursue ongoing professional development through books, podcasts, or courses