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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and customer engagement, with a strong ability to analyze customer environments and create strategies that align with Ricoh's offerings. Proven track record in managing multiple accounts while delivering compelling presentations and building professional relationships.
Highest-signal resume keywords
Business Development ExperienceCustomer EngagementAccount ManagementPresentation SkillsAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentDocument Workflow SolutionsP&L ComponentsSolution Design ProcessCustomer Analysis
Soft Skills
Verbal CommunicationWritten CommunicationAttention to DetailCollaborationLearning Agility
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
IT ServicesSoftware ServicesDigital TransformationCustomer Approval ProcessCore Services
About the role
Key responsibilities & impact- Execute business development
- Understand customers' environments and open new doors with decision-makers and influencers
- Generate sales opportunities within new and existing accounts to increase Ricoh's market share
- Solve customers' critical business challenges through research and questioning
- Focus on customer needs and buying processes rather than predetermined products or services
- Differentiate Ricoh's ability to accelerate customers' digital transformation through storytelling
- Uncover opportunities aligned to Ricoh's portfolio
- Explain how buying decisions can impact customers' financial positions
- Develop and deliver compelling presentations in person and virtually
- Research and analyze customers to support appropriate business conversations
- Manage multiple accounts while maintaining attention to detail
- Assess customer environments and create strategies to extend and expand Core services across the enterprise
- Build influence, sponsors, and advocates throughout the customer approval process
Requirements
What you’ll need- Bachelor's Degree or equivalent experience required
- 3+ years of demonstrated business development experience required
- Experience in IT and/or Software services environment preferred
- Understanding of document workflow solutions and processes preferred
- Foundational knowledge of P&L components
- Ability to research and analyze customers to enable appropriate business conversations across the account
- Proven ability to manage multiple accounts at a time while maintaining sharp attention to detail
- Demonstrated success with using collaboration to build influence
- Sound understanding of the solution design process
- Thought leadership in customer engagement
- Outstanding verbal and written communication skills
- Proven ability to develop and maintain professional relationships with relevant stakeholders
- Current knowledge of Ricoh offerings
- Ability to assess customer environments and create strategies for extending and expanding Core services throughout the customer enterprise
- Strong learning agility
- Ability to understand and position favorably in the customer approval process, creating sponsors and advocates
- Travel required (approximately 20%), which may include overnight travel
- Personal vehicle required
Benefits
Comp & perks- Medical, dental, life, and disability insurance options
- Retirement Savings Plan (401K)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Team member tuition assistance programs
- Paid vacation time
- Paid holidays annually
- Other benefits supporting health, wellness, and ongoing personal and professional development