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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, client relationship building, and strategic planning to drive profitable growth and client retention. Proficient in navigating executive-level decision-making processes and articulating value propositions effectively.
Highest-signal resume keywords
Account Management ExperienceClient Relationship BuildingStrategic ThinkingSales Activity ManagementThought Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business PlanningSolution DesignTechnology ProficiencyRevenue Target AchievementClient Engagement
Soft Skills
CollaborationCommunication SkillsProactive MindsetInfluence BuildingInnovative Problem Solving
Tools & Technologies
CRM Systems
Industry Keywords
Fortune 1000 OrganizationsService-Based BusinessRicoh ProductsAccount RoadmapCustomer Engagement
About the role
Key responsibilities & impact- Build and strengthen relationships with senior-level executives within an assigned portfolio of up to five key client accounts
- Partner with the Partner Executive and Industry Strategist to develop and execute account strategies aligned with industry objectives
- Understand clients' business challenges, objectives, and strategic priorities through client engagement
- Lead the account-level business planning process with clients
- Create and maintain a 12–18 month account roadmap aligned with broader industry strategies
- Drive profitable growth through client retention, account expansion, additional service offerings, and increased customer engagement
- Coordinate internal sales, operations, and subject matter experts to support client initiatives
- Provide thought leadership and articulate Ricoh's value proposition, capabilities, and market position
- Manage day-to-day sales activities and relationships supporting account retention and growth
- Navigate customer decision-making and approval processes through executive sponsors and key stakeholders
- Meet or exceed revenue and gross profit targets
- Maintain accurate sales activity, pipeline, and account information in CRM systems daily
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience in a related field
- Minimum of 10 years of account management experience
- Proven experience working with executive-level leaders within Fortune 1000 organizations
- Demonstrated success growing service-based business and client relationships
- Ability to collaborate effectively and build influence across organizations
- Strong strategic thinking and thought leadership capabilities
- Excellent verbal, written, and presentation communication skills
- Proactive mindset with the ability to develop innovative solutions and ideas
- Ability to establish, nurture, and maintain professional relationships with key stakeholders
- Strong understanding of Ricoh's products, services, and solutions
- Knowledge of solution design and implementation processes
- Strong technical aptitude and technology proficiency
- Personal vehicle required
- Approximately 30% travel required, including occasional overnight travel
Benefits
Comp & perks- Broad selection of medical, dental, life, and disability insurance options
- Retirement Savings Plan (401K)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Team member tuition assistance programs
- Paid vacation time
- Paid holidays annually
- Other benefits supporting health, wellness, and ongoing personal and professional development