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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Account Management and Development, with a strong focus on driving sales and maintaining client relationships. Proficient in utilizing CRM systems for accurate pipeline management and forecasting while delivering tailored customer solutions.
Highest-signal resume keywords
B2B Account ManagementSales MethodologiesCRM SystemsNegotiation SkillsMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B Account ManagementSales MethodologiesCRM SystemsPipeline ManagementForecastingCustomer SolutionsRevenue TargetsConsultative Sales ApproachStrategic Account PlanningTime Management
Soft Skills
Effective CommunicationTeam CollaborationAdaptabilityCoachabilityInterpersonal Skills
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
SMB Customer SegmentClient RetentionBusiness DevelopmentProactive CommunicationHybrid Work Environment
About the role
Key responsibilities & impact- Manage existing Ricoh accounts and identify new business opportunities
- Drive sales within the SMB customer segment using a consultative approach
- Maintain proactive communication with existing clients to support retention and identify expansion opportunities
- Conduct B2B outreach through email, phone, and virtual meetings
- Deliver customer-focused solutions and handle objections effectively
- Meet or exceed revenue targets for equipment and services
- Maintain accurate account activity, pipeline, and forecasting records in CRM systems
- Collaborate with internal teams and subject matter experts to deliver tailored solutions
- Perform additional assigned duties
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in a related sales environment (preferred)
- Proven experience in B2B account management and development (preferred)
- Proficiency in Microsoft Office Suite
- Strong understanding of sales methodologies and processes
- Excellent time management and adaptability in a dynamic environment
- High level of coachability and accountability
- Commitment to continuous learning of new products and services
- Self-motivated with the ability to thrive in a hybrid work setting
- Effective team collaboration and interpersonal skills
- Strong negotiation, written, and verbal communication abilities
- Demonstrated business acumen and strategic account planning
- Exceptional organizational and prioritization skills
- Capability to work remotely in a hybrid environment
- Primarily sedentary work with occasional walking, standing, and light lifting
- Moderate dexterity using keyboards, telephones, and headsets
Benefits
Comp & perks- Medical, dental, life, and disability insurance options
- Retirement Savings Plan (401K)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Team member tuition assistance programs
- Paid vacation time
- Paid holidays annually
- Other benefits supporting health, wellness, and ongoing personal and professional development
