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Ricoh UK

Software Engineer Intern

Ricoh UK

. Diagnose, analyze, and document issues within mission-critical, high-performance print workflow systems .

Posted 10/1/2026internshipBoulder • Colorado • United StatesEntry Level💰 $26 - $35 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and troubleshooting abilities, with hands-on experience in server administration and a solid understanding of networking fundamentals. Proficient in creating clear documentation and effective technical communication while collaborating with cross-functional teams.

Highest-signal resume keywords
Analytical And Troubleshooting AbilityServer Administration ExperienceDocumentation SkillsNetworking Fundamentals KnowledgeFamiliarity With Python, Bash, Or PowerShell

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisLog CorrelationAI-Assisted TroubleshootingScripting AutomationContainerized DeploymentsCloud-Hosted EnvironmentsLinux AdministrationWindows AdministrationNetworking FundamentalsDatastream Analysis
Soft Skills
Technical CommunicationCollaboration
Tools & Technologies
VMwareHyper-VDocker
Industry Keywords
Mission-Critical SystemsHigh-Performance Print WorkflowIssue TriageCustomer Escalation ManagementRoot Cause Analysis

Tech Stack

Tools & technologies
CloudDockerLinuxPythonTCP/IPVMware

About the role

Key responsibilities & impact
  • Diagnose, analyze, and document issues within mission-critical, high-performance print workflow systems
  • Gather diagnostic data and assist with issue triage
  • Create clear, structured documentation for customers and senior engineering teams
  • Apply AI-assisted troubleshooting tools
  • Automate support operations through scripting
  • Work with containerized deployments and cloud-hosted environments
  • Perform data analysis and log correlation
  • Support customer escalation management and root cause analysis
  • Support the assigned functional area on special projects
  • Work with the assigned manager to learn and understand functional issues
  • Research, analyze, and provide solutions for functional projects
  • Collaborate with development, QA, and product teams

Requirements

What you’ll need
  • Currently enrolled in an accredited college or university
  • Currently pursuing a degree in Computer Science, IT, Software Engineering, or related field
  • Cumulative GPA of 3.0 or higher
  • Successfully complete all required screenings prior to hire
  • Strong analytical and troubleshooting ability
  • Clear and disciplined documentation skills
  • Effective technical communication skills
  • Hands-on server administration experience using at least two of Linux, Windows, or AIX; Linux and Windows strongly preferred
  • Ability to learn new tools, processes, and support workflows
  • Working knowledge of networking fundamentals, including TCP/IP, routing basics, and diagnosing connectivity or throughput issues
  • Experience or interest in datastream and log analysis
  • Familiarity with Python, Bash, or PowerShell
  • Exposure to VMware, Hyper-V, or Docker and virtualized/containerized environments

Benefits

Comp & perks
  • Medical, dental, life, and disability insurance options
  • Retirement Savings Plan (401K)
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Team member tuition assistance programs
  • Paid vacation time
  • Paid holidays annually
  • Health, wellness, and personal and professional development benefits
  • Guidance, mentorship, and training from senior support engineers