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CRM Business Partner
Riege Software. Own HubSpot from a business perspective as the central global CRM platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing HubSpot as a global CRM platform, focusing on process automation, data quality, and reporting. Possesses strong analytical skills and a structured approach to drive change and enhance customer lifecycle processes.
Highest-signal resume keywords
HubSpot CRM ManagementProcess Analysis and OptimizationProject ManagementB2B Sales and Marketing UnderstandingData Management and Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Systems ExperienceBusiness AnalysisRevenue OperationsProcess AutomationKPI Management
Soft Skills
Strong Communication SkillsTeam-Oriented MindsetAnalytical ApproachInitiative and Change DriveCross-Functional Thinking
Certifications & Qualifications
Degree in Business AdministrationDegree in Business InformaticsDegree in Computer Science
Industry Keywords
Customer LifecycleGlobal Reporting StructuresDigitalizationEmerging TechnologiesStakeholder Collaboration
About the role
Key responsibilities & impact- Own HubSpot from a business perspective as the central global CRM platform
- Further develop HubSpot across processes, automations, data quality, reporting, and governance
- Serve as the primary point of contact for HubSpot and manage external partners and service providers
- Analyze and optimize business processes across the customer lifecycle in collaboration with international stakeholders
- Lead CRM-related projects and strategic initiatives
- Establish global reporting structures
- Deliver training and drive user adoption
- Own the strategic development of HubSpot, including budget, compliance, and audit matters
- Become familiar with existing CRM structures, systems, and processes
- Support sales- and customer-related processes
Requirements
What you’ll need- Degree or comparable qualification in business administration, business informatics, computer science, or a related field
- Several years of experience in CRM, business analysis, revenue operations, or a comparable role
- Experience with CRM systems, ideally HubSpot
- Understanding of B2B sales, marketing, and service processes
- Experience in process analysis, process optimization, and automation
- Strong knowledge of reporting, data management, and KPI management
- Experience in project management and working with diverse stakeholders
- Excellent German and English language skills
- Analytical and structured approach to work
- Initiative and a strong desire to drive change
- Strong communication and facilitation skills
- Team-oriented mindset and cross-functional thinking
- Interest in digitalization, data, and emerging technologies
Benefits
Comp & perks- Company mobile phone and laptop
- Complete home-office equipment
- Flexible working hours
- Remote work option
- Sabbaticals
- Additional vacation days on top of 30 days of annual leave
- Professional training and development
- Mentoring
- Internal career development program
- Casual dress code
- Free drinks and snacks
- Regular team events and company celebrations
- Company pension scheme
- Personal mobility budget
- Company bike leasing
- Capital-forming benefits
- Comprehensive onboarding