EMS Partnership Manager

RightSite Health

. Own the day-to-day health of assigned EMS partnerships as the primary point of contact and accountable steward of the partner experience .

Posted 10/14/2026full-timeAtlanta • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing EMS partnerships, fostering relationships with public safety stakeholders, and driving account growth through effective communication and analytical insights. Proficient in utilizing CRM tools to support operational efficiency and partner engagement.

Highest-signal resume keywords

EMS Operations ExpertiseAccount Growth SupportRelationship ManagementCRM Tool ProficiencyAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EMS OperationsPublic-Sector EnvironmentsValue-Based Care ConceptsAccount RenewalsPerformance MonitoringData AnalysisTraining AlignmentOperational Context

Soft Skills

Excellent CommunicationPresentation SkillsHighly OrganizedTime ManagementCross-Functional Collaboration

Tools & Technologies

CRM ToolsHubSpotSalesforce

Industry Keywords

Public SafetyHealthcare ServicesEMS PartnershipsMarket DynamicsRegulatory Changes

About the role

Key responsibilities & impact

Own the day-to-day health of assigned EMS partnerships as the primary point of contact and accountable steward of the partner experience
Build and sustain trusted relationships with EMS chiefs, operations leaders, dispatch leadership, and field personnel
Partner with Sales as a subject-matter and relationship expert in renewals, expansions, and planning conversations
Enable growth within existing and adjacent agencies through warm introductions, institutional knowledge, and operational context
Drive adoption and appropriate utilization by aligning training, dispatch workflows, and field operations
Monitor partner performance and utilization trends, identifying risks and opportunities
Coordinate with Implementation and Clinical teams to resolve issues and strengthen clinical and operational results
Plan and lead partner check-ins, performance data reviews, and on-site engagements
Support contract renewals, amendments, and program expansions with Sales and executive leadership
Represent RightSite in agency meetings, trainings, and regional or state EMS forums
Maintain accurate CRM records for forecasting, renewals, and internal coordination
Stay current on EMS market dynamics, regulatory changes, and public-sector trends

Requirements

What you’ll need

Primarily GA based, within a reasonable distance to ATL metro and airport
Flexibility to travel as needed to support other RightSite markets (Texas, Florida)
Bachelor’s degree or equivalent experience
1-3 years of experience working with EMS, public safety agencies, healthcare services, or related fields preferred
Strong understanding of EMS operations, public-sector environments, and value-based care concepts
Proven ability to build and maintain long-term, trust-based relationships with public safety stakeholders
Experience supporting account growth, renewals, or expansions in partnership with a Sales organization
Excellent communication and presentation skills, with comfort engaging both executive leadership and frontline teams
Highly organized with strong time-management and follow-through
Analytical and problem-solving mindset, with the ability to translate data into partner-relevant insights
Comfortable working cross-functionally with Sales, Implementation, Clinical, and Product teams
Willingness to travel to partner sites and industry events
Experience with CRM tools (HubSpot, Salesforce, or similar) preferred

Benefits

Comp & perks

The opportunity to help build a company from the ground up
Competitive base salary and incentive compensation
Market-competitive healthcare coverage, including medical, dental, vision, life, and disability
The opportunity to work alongside talented and professional colleagues with the ability to grow