RightSite Health

Account Manager

• Own the day-to-day health of assigned EMS partnerships as the primary point of contact and accountable steward of the partner experience
• Build and sustain trusted relationships with EMS chiefs, operations leaders, dispatch leadership, and field personnel
• Partner with Sales as a subject-matter and relationship expert in renewals, expansions, and planning conversations
• Enable growth within existing and adjacent agencies through warm introductions, institutional knowledge, and operational context
• Drive adoption and appropriate utilization by aligning training, dispatch workflows, and field operations
• Monitor partner performance and utilization trends, identifying risks and opportunities
• Coordinate with Implementation and Clinical teams to resolve issues and strengthen clinical and operational results
• Plan and lead partner check-ins, performance data reviews, and on-site engagements
• Support contract renewals, amendments, and program expansions with Sales and executive leadership
• Represent RightSite in agency meetings, trainings, and regional or state EMS forums
• Maintain accurate CRM records for forecasting, renewals, and internal coordination
• Stay current on EMS market dynamics, regulatory changes, and public-sector trends

Explore EMS Partnership Manager at RightSite Health. Review requirements and application details.