VP, Chief of Staff to SVP, GM, Americas

Rimini Street

. Assist the Theater GM in leading Sales, Marketing, Account Management, Service Delivery and other functions across the Americas .

Posted 9/29/2026full-timeRemote • United StatesLead💰 $190,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Business Operations and Sales Operations within high-growth software environments, with a strong focus on client satisfaction, revenue generation, and strategic planning. Proven ability to lead cross-functional teams and drive organizational transformations while maintaining high integrity and professionalism.

Highest-signal resume keywords

Business Operations LeadershipSales Operations ManagementFinancial Analysis and P&L UnderstandingClient Retention and SatisfactionCross-Functional Project Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingRevenue GenerationMarket AnalysisBudget PlanningOrganizational TransformationChange ManagementData AnalysisClient AcquisitionAccount ManagementStrategic Planning

Soft Skills

Problem-SolvingCollaborationInfluencing Without AuthorityExcellent CommunicationAdaptability

Certifications & Qualifications

Bachelor's DegreeMaster's Degree or MBA (Desirable)

Industry Keywords

Enterprise SoftwareCustomer-Facing FunctionsHigh-Growth Software BusinessesSales and MarketingService Delivery

About the role

Key responsibilities & impact

Assist the Theater GM in leading Sales, Marketing, Account Management, Service Delivery and other functions across the Americas
Coordinate activities across functions including Field Marketing, Service Delivery, Global On-Boarding, Legal, Finance and HR
Develop and execute plans for sales, revenue, client retention, client satisfaction, costs and profit
Support sales leadership in exceeding quarterly quota targets for new business and renewals
Prepare accurate weekly sales forecasts and pipeline summaries
Support recruitment, retention and development of high-performing sales, business development, field sales and account management teams
Support Alliance and Partnership activities to build pipeline opportunities and drive new business
Organize staff meetings, weekly, monthly and quarterly reviews
Create agendas, templates and presentation materials; prepare presenters and review presentations
Prepare executive communications and materials for C-level meetings
Help execute weekly, quarterly and annual operating cadence
Participate in annual planning across Sales, Products, Finance and Marketing
Drive cross-geography, cross-function and cross-team projects and initiatives
Coordinate special projects involving partnerships, investments and legal matters
Provide data, metrics, analysis, insights and guidance for executive decision-making
Serve as a trusted resource and sounding board for the Theater GM
Conduct annual analysis of global field operations to inform strategic direction and investment choices

Requirements

What you’ll need

Successful track record in a similar role as Chief of Staff or head of Business Operations for a senior executive in companies with at least $300 million in annual revenue
Experience leading Business Operations or Sales Operations teams in Enterprise software companies
Experience in staff roles for C-level leaders of customer-facing functions (Sales, Marketing, Account Management)
Prefer experience in high-growth software or software-related services businesses
Direct experience in line jobs across multiple functions and disciplines, especially Sales, Marketing and Finance
Direct experience in customer-facing roles in Sales organizations, post-sales Account Management, Marketing or Service Delivery
Experience with both new business/new customer acquisition and recurring revenue streams/renewals
Proven track record of driving strong business success, sales and client satisfaction results against target plans
Participation in management teams overseeing global activities
Experience with and understanding of business financials and P&Ls
Participation in annual planning cycles and budget processes
Experience with market and financial analysis to frame and recommend investment decisions
Experience with organizational transformations and change management
Proven business judgment and acumen
Strong analytical skills and judgment
Ability to influence leaders and peers without direct authority
Problem-solving skills
High integrity, professionalism, maturity and discretion to handle highly sensitive, confidential and non-public information
Collaborative approach to tackling issues and problem-solving
Ability to work with people around the world and different styles and viewpoints
Excellent verbal, written and presentation communication skills
Ability to communicate appropriately with senior executive and C-level audiences
Flexibility to adapt to a rapidly changing environment and prioritize multiple goals
Bachelor's degree or equivalent required
Master's or MBA desirable

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)
Compensation, bonuses, and benefits
Remote work from a home office in the United States