Sales Operations Manager

RingCentral

. Own and manage the weekly sales forecasting cadence for the Acquisition organization .

Posted 9/23/2026full-timeRemote • United StatesSeniorLead💰 $118,400 - $144,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Operations and Revenue Operations, with a strong focus on sales forecasting, territory design, and quota-setting methodologies. Proficient in leveraging tools like Salesforce and Excel for data analysis and reporting to drive strategic decision-making.

Highest-signal resume keywords

Sales Operations ManagementSalesforce Data HygieneLead Routing OptimizationSales Forecasting ExpertiseAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingTerritory DesignQuota SettingLead Routing LogicExcel ModelingGoogle Sheets ModelingSalesforceTableauBI ToolsProcess Documentation

Soft Skills

Excellent CommunicationHighly OrganizedDetail-OrientedSelf-StarterCuriosity

Tools & Technologies

LeanDataChili PiperSalesforceTableauSigma

Industry Keywords

SaaSTelephonyHigh-TechBusiness OperationsRevenue Operations

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own and manage the weekly sales forecasting cadence for the Acquisition organization
Support annual planning, including target-setting, capacity modeling, market/segment sizing, and headcount planning
Design and maintain territory models for BDR and Acquisition seller teams
Support quota-setting methodology and allocation
Own and optimize lead-routing logic and processes
Serve as a Sales Operations business partner to Acquisition sales leaders
Manage weekly, monthly, and quarterly reporting cycles, including pipeline reviews, QBRs, and executive/board-level reporting
Build dashboards and reporting for pipeline, bookings, productivity, trends, risks, and opportunities
Support Salesforce data hygiene, process documentation, and continuous improvement of sales workflows and systems
Partner with Finance, Deal Desk, Sales Enablement, and Marketing on go-to-market execution
Contribute to strategic projects supporting the scale and growth of the Acquisition motion

Requirements

What you’ll need

10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical role
Ideally supporting a BDR/SDR or Acquisition-focused sales organization
Hands-on experience with sales forecasting, territory/quota design, or annual operating plan processes
Strong understanding of lead routing logic and tools such as LeanData, Chili Piper, or native Salesforce routing
Experience optimizing lead flow and assignment across BDR and Acquisition teams
Curiosity and desire to build AI workflows leveraging Claude, OpenAI, etc.
Strong Excel/Google Sheets modeling skills
Experience with Salesforce, Tableau, Sigma, or similar BI/planning tools is a plus
Strong analytical and problem-solving skills
Excellent communication skills and confidence partnering directly with sales leadership
Highly organized and detail-oriented, with ability to manage multiple recurring deliverables against deadlines
Self-starter comfortable operating in a fast-paced, evolving environment
SaaS, telephony, or high-tech industry experience is a plus
Bachelor’s degree required; Business, Finance, or Analytics-related field preferred

Benefits

Comp & perks

Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
Variable pay and equity eligibility