Client Onboarding Specialist FR/EN

Ringover France

. Complete the administrative steps and trigger billing within 24 hours of signing .

Posted 10/9/2026full-timeFranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in French and English, with a strong focus on client relations and onboarding processes. Capable of managing multiple projects simultaneously while ensuring timely completion and effective communication with diverse teams.

Highest-signal resume keywords

Fluent In French And EnglishClient Relations ExperienceProject Management SkillsCustomer-Focused ApproachAutonomous And Proactive

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onboarding ManagementBilling ProcessesMilestone TrackingTask PrioritizationClient Project Management

Soft Skills

Strong Listening SkillsDiplomacyTeaching SkillsComposure In Tense SituationsTeam Collaboration

Industry Keywords

Customer SuccessInternational Customer BaseStakeholder EngagementActivation BarriersDiverse Teams

About the role

Key responsibilities & impact

Complete the administrative steps and trigger billing within 24 hours of signing
Promptly contact each new client
Schedule kickoffs and training sessions based on client availability
Involve CSMs, Support, TAMs, Sales Operations, and Project teams at the right time
Track each onboarding in the relevant tools and ensure milestones and deadlines are met
Communicate with clients in French and English, from the initial exchange through completion
Identify barriers to activation or adoption
Engage internal experts to resolve blockers
Complete onboardings within the agreed timelines
Ensure a smooth handover so the client can continue using the platform independently

Requirements

What you’ll need

Speak and write French and English fluently
Spanish is a strong plus
Initial experience in client relations (onboarding, Customer Success, support, client project management, etc.) or experience working with an international customer base
Manage multiple onboardings simultaneously
Know how to distinguish between urgent and important tasks
Customer-focused, with strong listening, diplomacy, teaching skills, and composure in tense situations
Enjoy working with diverse teams and quickly identifying the right stakeholders
Be autonomous, proactive, and meticulous

Benefits

Comp & perks

Premium health insurance fully covered
Moka.care: confidential access to coaches and psychologists
ClassPass: hundreds of classes and gyms funded by Ringover
Remote work, with a monthly allowance and home-office budget (chair and monitor)
Sustainable mobility allowance of up to €700 per year
50% reimbursement of the Navigo pass or a fuel allowance, depending on your mode of transport
Meal vouchers and an on-site company restaurant
Five fully paid “Sick Child” days per year for children up to age 12
Ringover Academy and internal AI training