Ringover France

Recruitment

• Source talent on LinkedIn and other platforms and build candidate pipelines
• Triage inbound applications and identify strong candidates
• Run introductory calls to pre-screen candidates and provide a positive first impression
• Recruit for Sales and Care roles across France, Spain, the UK, the US, and Colombia
• Partner with Sales and Care hiring managers on hiring briefs and candidate personas
• Review and improve scorecards for consistent and fair evaluation
• Advise hiring managers throughout the hiring process
• Contribute to employer-brand strategy across LinkedIn, events, and campuses
• Help organize and run recruiting events for candidates and students
• Develop creative approaches to stand out in competitive talent markets

Talent Acquisition Specialist

Account Manager

• Recruit, manage, and energize a network of strategic partners in France
• Develop partnerships with systems integrators, software vendors, agencies, and consulting firms
• Prioritize and manage the referral partner model
• Achieve revenue targets through partner-generated opportunities
• Track LeadGen opportunities managed by the direct sales team in France
• Deploy national Alliances Go-To-Market plans
• Coordinate Alliance Managers’ initiatives with the local ecosystem
• Collaborate with Sales Managers and Account Executives to align partner activities with national sales objectives
• Attend trade shows and partner events
• Coordinate event logistics with Marketing and lead follow-up with the direct sales team
• Ensure accurate management of CRM and PRM tools to provide visibility into opportunities, activities, and pipeline
• Build long-term partner relationships and contribute to the growth of the partner network in France

Regional Partner Manager

IT Support

• Manage technical incidents end-to-end via phone support
• Resolve technical issues promptly in collaboration with cross-functional teams
• Analyze requirements and provide effective client solutions
• Ensure compliance with Service Level Agreements
• Communicate technical information clearly to diverse audiences
• Manage and prioritize tickets based on urgency and impact
• Collaborate with internal teams to escalate and resolve high-priority issues
• Work directly with the Support Team Lead
• Support Ringover’s SaaS cloud communications and telecommunications product

Trilingual Technical Support Specialist – SaaS

Performance Marketing

• Develop a Paid Media program that generates qualified business opportunities and connects investment to business results
• Audit existing campaigns, results, tracking, and organizational setup
• Define a Paid Media roadmap by market, audience, and objective
• Manage budget allocation, spend tracking, forecasting, and reinvestment
• Establish briefs, launches, quality controls, performance reviews, and knowledge-sharing processes
• Coordinate the agency and senior freelancer, challenge their recommendations, and track results
• Create, manage, and optimize campaigns across Google, Bing, LinkedIn, and Meta
• Test new channels and formats, including ChatGPT Ads and Uber Ads
• Adapt campaigns to each stage of the buyer journey
• Build Paid Media activations supporting ABM, events, content, and priority opportunities
• Improve landing pages and conversion journeys
• Translate customer insights, Sales feedback, and product value propositions into advertising angles
• Develop creative briefs and collaborate with Content, Design, Video, and Product Marketing teams
• Organize tests of messaging, offers, visuals, and formats
• Ensure reliable campaign tracking across advertising platforms, HubSpot, and Salesforce
• Analyze the journey from investment to qualified demos, opportunities, and revenue
• Build decision-oriented reporting
• Establish a feedback loop with Sales on lead quality and progression
• Identify and resolve barriers related to lead qualification, routing, and follow-up
• Contribute to forecasting and present recommendations to management

Senior Paid Media Manager

Revenue Operations

• Ensure HubSpot and Salesforce synchronization throughout the lead lifecycle
• Manage lead creation, enrichment, and assignment to sales representatives
• Track associated sales activities through to closing
• Structure and oversee RevOps processes across the entire funnel: acquisition, nurturing, conversion, cross-sell, upsell, and retention
• Align marketing and sales on shared definitions, scoring models, and handoff processes
• Build and ensure the accuracy of end-to-end reporting
• Develop and enhance the CRM and automation stack
• Serve as the primary point of contact between the Heads of Marketing and Sales for operational matters
• Expand the RevOps function from marketing automation to the entire customer journey
• Connect the marketing and sales teams to support customer acquisition and growth

RevOps

People Operations

• Take full ownership of the HR operations foundation: employee lifecycle, payroll, compliance, systems, and reporting
• Manage a team of three
• Oversee the employee lifecycle, from contract creation through complete offboarding
• Ensure the accuracy of HR data across HRIS, payroll, and talent management tools
• Define and continuously improve onboarding and offboarding policies and processes
• Ensure the accuracy and timely completion of the monthly payroll cycle with the Payroll and Finance teams
• Oversee absences, statutory leave, and payroll events
• Act as the primary point of contact for payroll-related matters
• Monitor legal developments and anticipate their impact on HR processes
• Oversee regulatory matters and relationships with HR service providers
• Define the HR systems roadmap and lead improvement or migration projects
• Automate low-value-added processes
• Produce and present key HR reports to senior leadership
• Advise managers and employees on complex HR matters
• Collaborate with Finance, HRBPs, and senior leadership on cross-functional projects
• Design the target organization for the People Operations team and develop international playbooks
• Manage, develop, and organize the team’s work
• Establish team performance indicators
• Identify bottlenecks and propose organizational or tooling redesigns
• Decide between in-house execution, automation, and outsourcing

Talent Acquisition Specialist

Regional Partner Manager

Trilingual Technical Support Specialist – SaaS

Senior Paid Media Manager

RevOps

Senior People Operations Manager