Bilingual Health Information Specialist – Spanish/English, HIV Communications

Ripple Effect

. Respond to public inquiries in English and Spanish by phone, email, and other approved channels .

Posted 11/11/2026full-timeRockville • Maryland • United StatesMid-LevelSenior💰 $82,062 - $94,371 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in bilingual communication and health information dissemination, with a strong ability to translate complex scientific content into accessible language for diverse audiences. Proficient in utilizing authoritative health resources and adhering to federal guidelines to ensure accuracy and clarity in public-facing materials.

Highest-signal resume keywords

Bilingual CommunicationHealth Information DisseminationResearch and Writing SkillsExperience with Federal Health OrganizationsContent Development for Public Audiences

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health EducationPublic HealthHealth CommunicationResearch SkillsContent DevelopmentTranslation SkillsAttention to DetailFamiliarity with Medical TerminologyExperience with FAQsKnowledge-Base Content Maintenance

Soft Skills

Customer ServiceOrganizational SkillsCollaborationCommunication SkillsProblem-Solving

Tools & Technologies

Microsoft OfficeMicrosoft TeamsSharePointContent Management SystemsAI Tools for Research

Certifications & Qualifications

Spanish/English Proficiency Assessment (ACTFL or ALTA)

Industry Keywords

HIV/AIDS InformationHealth LiteracyFederal Plain Language GuidelinesBiomedical ResourcesNIHHHSCDC

About the role

Key responsibilities & impact

Respond to public inquiries in English and Spanish by phone, email, and other approved channels
Assess information needs and provide clear, accurate information based on approved federal resources
Research health and scientific information using authoritative federal and biomedical resources
Review and synthesize information for accurate responses and public-facing materials
Develop, adapt, review, and maintain bilingual FAQs, standard responses, fact sheets, web content, resource materials, and other public-facing products
Translate complex scientific and medical information into clear, understandable plain-language content
Maintain approved responses, FAQs, referral resources, resource lists, knowledge-base content, and related tools
Support updates to HIVinfo and other assigned health-information resources
Identify outdated information and coordinate scientific, clinical, editorial, or translation review
Support dissemination of trusted health information through web, digital, and communications channels
Track recurring inquiry topics and audience information needs; recommend content improvements
Review content for accuracy, clarity, consistency, health literacy, plain language, and adherence to standards and approved sources
Collaborate with scientific and clinical subject matter experts, writers/editors, web and digital staff, and other team members
Maintain records and process documentation; identify workflow improvements
Manage assigned responsibilities, prioritize work, meet deadlines, and keep project leadership informed

Requirements

What you’ll need

Bachelor's degree in public health, health sciences, biological sciences, health communication, or a related field
4+ years of relevant experience in health education, public health, health communications, or a related field
Additional relevant education may substitute for experience
Professional proficiency in speaking, reading, and writing both in Spanish and English
Familiarity with medical and healthcare-related terminology
Ability to research and communicate scientific or health-related information accurately
Ability to translate complex health or scientific information into clear, plain-language content for public audiences
Strong writing, research, customer-service, organizational, and attention-to-detail skills
Strong attention to detail and demonstrated ability to execute instructions
Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint
Must reside in a U.S. location where Ripple Effect is authorized to employ staff
Ripple Effect is currently unable to employ individuals whose primary residence is in California, New York, or Puerto Rico
Experience providing health-information, information-and-referral, or public-inquiry services
Experience supporting NIH, HHS, CDC, or another federal health or public health organization
Experience with HIV/AIDS information, prevention, treatment, research, or related public health programs
Familiarity with authoritative biomedical and health-information resources such as PubMed, MedlinePlus, ClinicalTrials.gov, NIH websites, or similar resources
Experience developing or maintaining FAQs, standard responses, knowledge-base content, resource lists, fact sheets, or web-based health information
Experience applying Federal Plain Language Guidelines, health-literacy principles, or similar approaches
Experience adapting content for Spanish-speaking audiences while maintaining scientific meaning and accuracy
Experience working with content-management systems or maintaining web-based information
Demonstrated Spanish/English proficiency through an assessment such as ACTFL or ALTA
Experience using AI tools appropriately to support research, content development, or workflow efficiency, with verification of health information

Benefits

Comp & perks

Competitive pay
Exceptional benefits
Programs that support work/life balance and personalized preferences