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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and maintaining AI agents and automation solutions within a business environment, with a strong focus on prompt design, evaluation of AI output, and documentation practices. Proficient in Microsoft Copilot Studio, Microsoft Office 365, and various scripting languages to enhance workflow efficiency and accuracy.
Highest-signal resume keywords
AI Agent DevelopmentMicrosoft Copilot StudioPrompt Design and TestingPython ProficiencyMicrosoft Power Automate
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI DevelopmentAutomation SolutionsPrompt DesignPythonScripting LanguagesData AnalysisQuality AssuranceTechnical DocumentationAI Tools UsageLearning Management Systems
Soft Skills
Training Non-Technical ColleaguesTechnical Guidance
Tools & Technologies
Microsoft 365Microsoft Office 365Power AutomateChatGPTSalesforceMoodleCanvasGeminiClaude
Industry Keywords
Artificial IntelligenceAutomationLearning DesignCourse ProductionGoverned Enterprise Environment
Tech Stack
Tools & technologiesJavaScriptPythonSQL
About the role
Key responsibilities & impact- Build and maintain AI agents that carry out defined course development and quality assurance tasks using Microsoft Copilot Studio and the approved Microsoft 365 environment.
- Design and test prompts and instructions for AI agents, encoding written quality standards for consistent application.
- Evaluate AI output against expert judgement before release, document accuracy, and re-test when standards or source material change.
- Build repeatable automated workflows connecting AI output to existing systems, including Power Automate and scripting.
- Establish practical standards and reusable approaches for AI and automation development, testing and documentation.
- Analyze manual processes to determine which suit AI, conventional automation, or human handling.
- Monitor AI-assisted workflows in production, including error handling, accuracy drift, throughput and process updates.
- Document agent and workflow operations for team use, troubleshooting and extension.
- Serve as a technical resource to learning designers and production staff, providing guidance and training on AI and automation tools and human-review requirements.
Requirements
What you’ll need- At least 4 years of relevant experience in automation, technology, data, AI, or related technical roles, including hands-on experience building and deploying solutions in a business environment.
- Must reside in Australia.
- Demonstrated experience building working applications of artificial intelligence in a business setting, with examples of tools delivered and in active use.
- Practical skill in prompt design and testing, including getting consistent, reliable output from large language models.
- Ability to evaluate AI output for accuracy and to judge when it is not fit for release.
- Advanced beginner proficiency in Microsoft Copilot Studio or comparable agent-building platforms.
- Proficiency in Microsoft Office 365, including advanced proficiency in Excel, and intermediate or higher proficiency in Microsoft Power Automate.
- Advanced proficiency in Python, sufficient to process and manipulate structured documents and data.
- Experience using ChatGPT or Microsoft Copilot to connect tools and create and build solutions.
- Ability to document and hand over technical work so that others can maintain it.
- Experience establishing technical standards, reusable approaches, or best practices for AI and automation solutions.
- Bachelor’s degree in technology, computer science, data/analytics, or a related field, or equivalent practical experience.
- Intermediate or higher proficiency in scripting languages such as R, SQL, JavaScript or PowerShell.
- Work experience using AI tools such as Gemini and Claude.
- Working knowledge of learning management systems such as Moodle and Canvas.
- Working knowledge of Salesforce and its function as a customer relationship management system.
- Experience applying artificial intelligence within a governed enterprise environment rather than open consumer tools.
- Experience working in education, learning design or course production.
- Experience training non-technical colleagues to use and critically assess AI tools.
Benefits
Comp & perks- Comprehensive benefits
- Continuous Professional and Leadership Development Programs
- Tuition Reimbursement for employees and their dependents