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RISK

Operations Manager – Payment

RISK

. Track key payment and product performance metrics daily and investigate deviations and root causes .

Posted 10/8/2026full-timeRemote • UkraineMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payment operations, including performance analysis, reconciliation, and automation of workflows. Proficient in data modeling and presentation, with strong negotiation skills to align cross-functional teams and drive cost-saving strategies.

Highest-signal resume keywords
Advanced Excel SkillsBusiness Intelligence Tools (Tableau, Looker, Power BI)SQL and Python AutomationPayment Processor Performance AnalysisFluent English Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ModelingLookup FunctionsPivot TablesScenario AnalysisReconciliation of BalancesSettlementsFX AnalysisCost-Saving StrategiesAutomation of WorkflowsPerformance Metrics Tracking
Soft Skills
Strong AccountabilityInterpersonal SkillsNegotiation SkillsAttention to DetailMultitasking Ability
Tools & Technologies
ExcelGoogle SheetsTableauLookerPower BISQLPythonLow-Code/No-Code Tools
Industry Keywords
Payment SystemsConversion FunnelsAuthorization RatesProcessor FeesOperational Bottlenecks

Tech Stack

Tools & technologies
PythonSQLTableau

About the role

Key responsibilities & impact
  • Track key payment and product performance metrics daily and investigate deviations and root causes
  • Analyze conversion drops across payment systems and product flows, route issues to relevant teams, and manage them through resolution
  • Perform regular reconciliations of balances, settlements, FX, and processor fees
  • Model, justify, and execute cost-saving strategies for payment operations
  • Own project timelines, cross-functional alignment, and final deliverables
  • Resolve operational bottlenecks by negotiating with Engineering, Product, Analytics, and external providers
  • Identify manual payment-operation workflows and implement automation
  • Prepare data-driven presentations and one-pagers for leadership

Requirements

What you’ll need
  • Advanced Excel / Google Sheets skills, including data modeling, lookup functions, pivot tables, and scenario analysis
  • Deep understanding of payment processor performance, authorization rates, conversion funnels, settlements, FX, and fee structures in a business context
  • Hands-on experience with Business Intelligence tools such as Tableau, Looker, or Power BI
  • Practical experience automating routine tasks using SQL, Python, scripts, or low-code/no-code workflow automation tools
  • Ability to synthesize complex data into concise, structured presentations or one-pagers for stakeholders
  • Fluent English, written and spoken
  • Strong accountability and ability to connect operational details to business bottom-line results
  • Track record of spotting anomalies, calculating financial/operational impact, proposing solutions, and following through to results
  • Strong interpersonal and negotiation skills to resolve interdepartmental friction and align cross-functional teams without direct authority
  • Exceptional attention to detail and ability to multitask in a fast-paced environment
  • Clear, precise, and evidence-driven communication style

Benefits

Comp & perks
  • No benefits, perks, or additional compensation are explicitly stated