Quality Control Manager – Risk, Anti-Fraud

RISK

. Perform regular and randomized quality checks on case resolutions, transactions, and suspicious activity evaluations handled by Risk & Anti-Fraud specialists .

Posted 10/14/2026full-timeRemote • UkraineJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Risk Management and Anti-Fraud operations, with a strong focus on Quality Control, data analysis, and compliance adherence. Capable of synthesizing complex data into actionable insights and delivering constructive feedback to enhance operational efficiency.

Highest-signal resume keywords

Risk ManagementQuality Control (QA/QC)Data AnalysisKPI MonitoringFraud Detection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk Assessment MethodologiesFraud IndicatorsTransaction MonitoringAnalytical SkillsProblem-Solving SkillsAttention to DetailQuality MetricsData ReportingAudit ReportingEvaluation Criteria Development

Soft Skills

Constructive FeedbackIndependent WorkCommunication Skills

Tools & Technologies

Google SheetsMS ExcelBusiness Intelligence ToolsTableauPower BIMetabaseLooker

Industry Keywords

Risk ManagementAnti-FraudQuality AssuranceCompliance GuidelinesOperational ErrorsQuality ScorecardsEvaluation Frameworks

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Perform regular and randomized quality checks on case resolutions, transactions, and suspicious activity evaluations handled by Risk & Anti-Fraud specialists
Monitor adherence to team KPIs, SLAs, internal workflows, and compliance guidelines
Analyze discrepancies, disputed cases, and operational errors to pinpoint systemic issues and underlying patterns
Participate in developing, updating, and refining quality scorecards, evaluation criteria, and review frameworks
Compile and deliver structured quality audit reports highlighting performance trends, accuracy rates, and recurring bottlenecks
Provide actionable, objective feedback and report findings to team leads and department heads to support continuous employee development
Formulate and propose targeted recommendations to enhance the efficiency, accuracy, and overall workflow of Risk & Anti-Fraud operations

Requirements

What you’ll need

2+ years of relevant experience in Risk Management, Anti-Fraud, Quality Control (QA/QC), or related analytical fields
Solid understanding of risk assessment methodologies, fraud indicators, and transaction monitoring fundamentals
Strong analytical and problem-solving skills with high attention to detail and accuracy when evaluating complex cases
Proven track record working with operational KPIs, SLAs, and quality metrics
Advanced proficiency in Google Sheets / MS Excel for data analysis and reporting
Ability to synthesize complex data into clear, concise reporting and deliver constructive feedback to stakeholders
Comfortable processing and organizing large volumes of information independently
Nice to have: Direct experience in Quality Control specifically within Risk / Anti-Fraud environments
Nice to have: Hands-on experience building or scaling QA frameworks, evaluation scorecards, and audit checklists
Nice to have: Familiarity with Business Intelligence (BI) tools (e.g., Tableau, Power BI, Metabase, Looker)
Nice to have: Experience using dedicated fraud monitoring or transaction monitoring systems