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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving deal progression and managing customer engagements in the ecommerce and payments sectors, with a strong focus on policy abuse and loss prevention. Capable of building business cases and delivering persuasive presentations to diverse stakeholders while maintaining a proactive and curious approach.
Highest-signal resume keywords
Quota-Carrying Sales ExperienceEcommerce Architecture KnowledgePolicy Abuse ExpertiseStrong Communication SkillsBusiness Case Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales EngineeringSolutions EngineeringBusiness Case DevelopmentAPI DiscussionData Flow AnalysisEcommerce ArchitectureProof-of-Value AnalysisROI StorytellingPolicy ManagementLoss Prevention
Soft Skills
Proactive MindsetCuriosityComplex Concept CommunicationStakeholder EngagementObjection Handling
Industry Keywords
EcommercePaymentsFraud PreventionLoss PreventionRetail ReturnsRefund PoliciesPromotionsLoyalty ProgramsCompetitive IntelligenceMerchant Engagement
About the role
Key responsibilities & impact- Drive deal progression for Policy Protect opportunities across new logos and Riskified's existing US merchant base
- Partner with Account Executives and Account Managers to identify merchants with policy abuse exposure and lead product-specific sales-cycle activities
- Run discovery on returns, refund, promotion and loyalty policies and translate pain into business cases and ROI stories
- Deliver Policy Protect demos and answer detailed questions from Fraud, Loss Prevention, Customer Service, Ecommerce and Finance stakeholders
- Scope and run proof-of-value analyses and pilots, define success criteria, and turn results into paths to contract
- Bring merchant feedback and competitive intelligence to Product and Marketing to shape roadmap and positioning
- Build and maintain Policy Protect enablement materials, including talk tracks, objection handling, case studies and FAQs
- Stay current on policy abuse across retail, ecommerce and digital goods and on the competitive landscape
Requirements
What you’ll need- 3-5+ years of experience in a quota-carrying or customer-facing commercial role such as Sales, Solutions Engineering, Sales Engineering or Product Specialist, ideally in ecommerce, payments, fraud or loss prevention
- Familiarity with retail returns, refunds, promotions or loyalty programs; experience with policy abuse or loss prevention is a strong plus
- Proven ability to build a business case and sell value to multiple stakeholders, including senior leaders
- Technical fluency to discuss APIs, data flows and ecommerce architecture credibly, and willingness to go deeper quickly
- Strong communication skills and ability to make complex concepts clear and persuasive for non-technical audiences
- Proactive, curious mindset; comfortable working in an overlay model and managing several merchant engagements at once
- Based in the US, with willingness to travel occasionally for merchant and internal meetings
Benefits
Comp & perks- Bonus target for all full-time regular employees
- Eligibility to receive stock-based awards
- Fully-covered medical, dental, and vision insurance from your first day
- Equity for all employees
- 401(k) + matching
- Commuter benefits
- Catered lunch
- Fully-stocked kitchen
- Team events
- Happy hours
- Birthday celebrations
- Yoga, pilates, soccer league, wellness classes
- Opportunities to volunteer and make an impact in local communities
- Professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
- Riskified gifts and swag