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Ritchie Bros.

Senior Product Manager

Ritchie Bros.

. Set the vision and product strategy for a go-forward upstream intake product strategy .

Posted 9/25/2026full-timeWestchester • Illinois • United StatesSenior💰 $112,680 - $140,800 per yearWebsite

About the role

Key responsibilities & impact
  • Set the vision and product strategy for a go-forward upstream intake product strategy
  • Create and deliver a product roadmap for vehicle intake and assignment
  • Identify and prioritize opportunities to improve user experience and engagement across IAA upstream solutions
  • Build and nurture relationships with insurance carriers, stakeholders, and business leaders
  • Analyze trends and conduct research in upstream salvage transformation and carrier/provider priorities
  • Benchmark competitors and identify strategic white-space opportunities
  • Define new intake and assignment products for provider users
  • Shift intake toward earlier, faster, lower-cost paths that reduce delay and avoidable fees
  • Capture carrier and stakeholder input into product definitions and business cases for Engineering
  • Translate complex business requirements into actionable strategic product plans
  • Set and track KPIs for cycle time, contact cost, and storage cost
  • Partner with Marketplace Ops, CSAT, B2B, and Engineering to deliver intake initiatives
  • Identify emerging carrier needs and risks in the intake and assignment landscape
  • Represent the carrier perspective within Product Management to guide priorities
  • Attend conferences and trade shows and explore emerging technologies influencing remarketing

Requirements

What you’ll need
  • 5+ years’ experience owning product strategy or significant large-scale product leadership
  • Experience owning business-critical carrier / provider product outcomes
  • Track record of successful strategic product delivery and lifecycle product management
  • Demonstrated experience building products and evolving digital user experiences
  • Broad product management experience across methodologies, frameworks and tools
  • Significant experience with prioritization and justification efforts
  • Expertise across product development processes, tools and expectations
  • Comfortable presenting and collaborating across business and technical resources
  • Technical experience is a plus
  • Claude, Atlassian, Microsoft, and Figma experience is a plus
  • Experience using qualitative and quantitative customer data to inform decisions
  • Ability to switch between creative and analytical thinking