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Senior Product Manager
Ritchie Bros.. Set the vision and product strategy for a go-forward upstream intake product strategy .
Posted 9/25/2026full-timeWestchester • Illinois • United StatesSenior💰 $112,680 - $140,800 per yearWebsite
About the role
Key responsibilities & impact- Set the vision and product strategy for a go-forward upstream intake product strategy
- Create and deliver a product roadmap for vehicle intake and assignment
- Identify and prioritize opportunities to improve user experience and engagement across IAA upstream solutions
- Build and nurture relationships with insurance carriers, stakeholders, and business leaders
- Analyze trends and conduct research in upstream salvage transformation and carrier/provider priorities
- Benchmark competitors and identify strategic white-space opportunities
- Define new intake and assignment products for provider users
- Shift intake toward earlier, faster, lower-cost paths that reduce delay and avoidable fees
- Capture carrier and stakeholder input into product definitions and business cases for Engineering
- Translate complex business requirements into actionable strategic product plans
- Set and track KPIs for cycle time, contact cost, and storage cost
- Partner with Marketplace Ops, CSAT, B2B, and Engineering to deliver intake initiatives
- Identify emerging carrier needs and risks in the intake and assignment landscape
- Represent the carrier perspective within Product Management to guide priorities
- Attend conferences and trade shows and explore emerging technologies influencing remarketing
Requirements
What you’ll need- 5+ years’ experience owning product strategy or significant large-scale product leadership
- Experience owning business-critical carrier / provider product outcomes
- Track record of successful strategic product delivery and lifecycle product management
- Demonstrated experience building products and evolving digital user experiences
- Broad product management experience across methodologies, frameworks and tools
- Significant experience with prioritization and justification efforts
- Expertise across product development processes, tools and expectations
- Comfortable presenting and collaborating across business and technical resources
- Technical experience is a plus
- Claude, Atlassian, Microsoft, and Figma experience is a plus
- Experience using qualitative and quantitative customer data to inform decisions
- Ability to switch between creative and analytical thinking