Senior Implementation Consultant

Rithum

. Lead technical discovery and solution design during late-stage sales engagements for strategic clients .

Posted 10/6/2026full-timeRemote • Spain, United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical implementation and optimization of SaaS solutions, with a strong focus on client engagement and cross-functional collaboration. Proficient in API integrations, product data feed formats, and creating technical enablement resources.

Highest-signal resume keywords

Client-Facing Technical RoleAPI Integration ExpertiseProduct Data Feed FormatsTechnical Documentation SkillsAI Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

REST APISOAP APIXMLTXTCSVJSONExcelHTMLTechnical ImplementationSolution Design

Soft Skills

Problem-SolvingTime ManagementPrioritizationCommunication SkillsPresentation Skills

Tools & Technologies

AI ToolsChatGPTMicrosoft CopilotClaudeFTP Protocols

Industry Keywords

SaaSOnboardingSolution EngineeringClient SuccessTechnical Enablement

Tech Stack

Tools & technologies

SOAP

About the role

Key responsibilities & impact

Lead technical discovery and solution design during late-stage sales engagements for strategic clients
Develop complex implementation plans and ensure seamless handoffs to delivery and support teams
Own the technical implementation and optimization of high-impact client projects
Serve as the primary technical contact for advanced software, product data feed, API integration, and FTP issues
Provide expert-level platform training and consultation to client stakeholders
Partner with Sales, Product, Engineering, and Client Success
Mentor and coach junior Client Success Engineers
Drive cross-functional process, workflow, and client engagement improvements
Develop webinars, videos, documentation, and other technical enablement resources
Use AI for implementation planning, client documentation, troubleshooting research, and enablement content
Communicate complex technical concepts to technical and non-technical stakeholders
Represent client needs in product feedback loops
Own high-risk client situations and ensure proactive resolution

Requirements

What you’ll need

3+ years of experience in a client-facing technical role within SaaS, with a focus on onboarding or solution engineering for enterprise-level clients
Fluent in both written and spoken English
Deep experience with product data feed formats (XML, TXT, CSV, JSON) and FTP protocols
Advanced expertise in REST and SOAP API integrations and troubleshooting
Strong working knowledge of Excel and HTML
Demonstrated ability to manage multiple complex client projects simultaneously
Excellent problem-solving, time management, and prioritization skills
Strong communication and presentation skills for technical and non-technical audiences
Proven ability to document processes and create technical enablement materials
Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities
Experience using AI tools such as ChatGPT, Microsoft Copilot, or Claude
Up to 10% travel required

Benefits

Comp & perks

Medical, Dental and Psychology benefits
Life insurance and disability benefits
Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day
Voucher program for Transportation, Meals & Childcare
Remote Working Stipend: €40/month automatically applied in payroll
Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
Professional development stipend and learning and development offerings
Charitable contribution match per team member
Remote-first working conditions
Industry-competitive compensation and total rewards benefits