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About the role
Key responsibilities & impact- Own product strategy, roadmap, and outcomes for a key area of Rithum's commerce platform
- Drive the long-term vision for an eCommerce platform using AI-first approaches
- Synthesize client interviews, support tickets, and survey feedback using AI tools
- Collaborate with engineering, product, vendors, designers, and cross-functional teams
- Prioritize roadmap scope, sequencing, and trade-offs
- Prototype and validate product concepts and workflows with AI tools
- Lead end-to-end product development from concept through launch
- Create and maintain PRDs, one-pagers, release notes, and other product documentation
- Track development progress, report status to stakeholders, and support release cycles
- Support product testing and validation to ensure high-quality releases and seamless user experiences
- Champion client needs, triage incoming requests, and build trusted relationships
- Lead stakeholder alignment and influence teams to deliver at high velocity
- Use AI-assisted data exploration and analysis to support evidence-based product decisions
Requirements
What you’ll need- 3+ years of proven product management experience within the SAAS industry with a complex enterprise-level product, preferably in eCommerce or marketplace platforms
- Experience as a Product Manager working on AI-powered products, AI workflows, or data and insights platforms
- Strong experience with the full product development lifecycle, including setting product goals, measuring results, and quantifying feature impact on the business
- Experience driving strategy and execution for complex, integrated software ecosystems, particularly unifying multiple platforms
- Proven experience supporting team-based projects and contributing to technical teams
- Experience using AI tools to synthesize qualitative research into structured themes, opportunity areas, and/or prioritization inputs
- Experience prototyping product concepts or workflows using AI tools, such as wireframe descriptions, user flows, or low-fidelity mockups
- Proven use of AI to accelerate documentation workflows while maintaining quality and editorial judgment
- Comfort using AI-assisted tools for data exploration and analysis, including natural language querying, AI-generated chart interpretation, and anomaly identification
- Strong ability to work with vendors and internal teams
- Ability to present product strategy and impact to stakeholders across all organizational levels
- Proficiency in data-driven decision-making and product analytics tools
- Experience collaborating with large clients
- Strong written and verbal communication skills adaptable to any audience
- Ability to explain technical concepts to non-technical audiences
- Ability to work in fast-paced environments and manage multiple projects simultaneously
- Bachelor's or advanced degree is preferred
- Up to 10% travel required
Benefits
Comp & perks- Discretionary bonus of 10% of annual base salary
- Medical, dental and vision benefits
- Company HSA contributions starting on Day 1
- 6% 401(k) match
- 20 days of Paid Time Off
- 9 Company-Paid holidays
- 2 paid floating holidays
- 7 paid sick days
- 2 Wellness days
- 1 Paid Volunteer Day
- PTO increases to 22 days at 3 years of service and 25 days at 5 years
- 12 weeks primary caregiver leave
- 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance at 2x salary
- Calm app access
- Employee Assistance Program
- $65/month remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
- Remote-first working conditions
- Comprehensive benefits and wellness plans