Medical Staff Services Supervisor

Riverside Health

. Supervise and support credentialing specialists; manage workload distribution and productivity .

Posted 11/10/2026full-timeNewport News • Virginia • United StatesLead💰 $60,600 - $83,325 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credentialing processes, including managing workload distribution and conducting quality reviews. Proficient in onboarding and training staff while maintaining accurate provider data in credentialing systems.

Highest-signal resume keywords

Credentialing ExperienceLead or Supervisory RoleCertified Professional Credentialing Specialist (CPCS)Quality Reviews and AuditsProvider Data Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credentialing ProcessesWorkload DistributionQuality ReviewsData ManagementPerformance Management

Soft Skills

SupervisionTraining and DevelopmentCommunicationRelationship Management

Tools & Technologies

Credential Stream

Certifications & Qualifications

Certified Professional Credentialing Specialist (CPCS)

Industry Keywords

Healthcare AdministrationAdministrative ExperiencePrivilegingReappointmentCommittee Support

About the role

Key responsibilities & impact

Supervise and support credentialing specialists; manage workload distribution and productivity
Ensure timely completion of initial, reappointment, and privileging files
Conduct quality reviews and audits of credentialing files
Maintain accurate provider data in the credentialing system (Credential stream)
Support onboarding and training of new staff, along with continued education and development
Manage performance of credentialing specialists and complete annual evaluations
Serve as a backup in processing credentialing, privileging, and reappointment files
Support committee meetings, including notices, dietary needs, minutes, agendas, packet preparation, attendance documentation, iPAD preparation, and updating for specific committees
Provide an overview of initial application results to appropriate physicians and committees for all RH facilities
Act as a resource to and maintain a working relationship with members of the Unified General Medical Staff

Requirements

What you’ll need

Associates Degree, Business or Healthcare Administration (Required)
2 years Administrative or Credentialing Experience (Required)
1 year Lead or Supervisory Role (Required)
Certified Professional Credentialing Specialist (CPCS) - National Association Medical Staff Services (NAMSS) (Preferred)