Office Assistant – Cardiology Specialists

Riverside Health

. Check in and check out patients .

Posted 10/8/2026full-timeNewport News • Virginia • United StatesMid-LevelSenior💰 $17 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient registration software, insurance eligibility verification, and appointment scheduling while maintaining a professional reception area. Capable of handling multi-phone lines and collecting patient payments efficiently.

Highest-signal resume keywords

Patient Registration Software ExperienceInsurance Eligibility VerificationAppointment SchedulingMulti-Phone Line ManagementClerical Chart Preparation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationInsurance VerificationAppointment SchedulingChart PreparationPayment Collection

Soft Skills

Telephone EtiquetteTeam CollaborationProcess Improvement

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Medical Office ExperiencePatient DemographicsReferral ManagementVisit-Related DocumentsReception Area Maintenance

About the role

Key responsibilities & impact

Check in and check out patients
Verify insurance eligibility
Enter and update patient demographics in patient registration software
Greet patients and answer multi-phone lines
Schedule and reschedule appointments
Create and schedule referrals
Complete chart preparation and provide information to patients
Collect payments for appointments, forms, or past-due balances
Monitor daily schedules and handle schedule changes
Prepare and print consents, receipts, visit summaries, and other visit-related documents
Maintain referrals and insurance information and obtain authorizations as necessary
Recommend process improvements to the practice manager
Maintain reception-area appearance and cleanliness
Participate in team huddles and staff meetings
Float to other practices within the region as needed

Requirements

What you’ll need

High School Diploma or GED, Minimum (Required)
1 year Medical Office experience (Preferred)
Experience with patient registration software
Ability to verify insurance eligibility and authorizations
Ability to schedule and reschedule appointments and referrals
Ability to answer multi-phone lines and use proper telephone etiquette
Ability to collect patient payments
Ability to complete clerical chart preparation and prepare visit-related documents