Pharmacy Technician – Specialty

Riverside Health

. Process referrals and submit clinical supporting documentation to insurance carriers, manufacturers, or foundations for prior authorization and patient assistance processes .

Posted 10/16/2026full-timeChesapeake • Virginia • United StatesMid-LevelSenior💰 $24 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing prior authorizations and patient assistance programs while ensuring compliance with HIPAA policies. Proficient in utilizing pharmacy computer systems and electronic health records to track patient information and medication refills.

Highest-signal resume keywords

Licensed Practical Nurse (LPN)Registered Pharmacy TechnicianMedication Prior Authorization ManagementPatient Assistance Programs KnowledgeStrong Written And Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pharmacy WorkflowPharmaceutical CalculationsMedical Necessity DocumentationPatient Medical Records ManagementInsurance Carrier DocumentationBasic Math SkillsPharmacy Computer SystemsElectronic Health Records NavigationPatient Demographic Information SecurityPrescription Drug Knowledge

Soft Skills

Strong Organizational SkillsAttention To DetailCustomer Service SkillsProblem SolvingMultitasking Ability

Tools & Technologies

Patient Assistance Tracking SoftwareElectronic Health Records

Certifications & Qualifications

Pharmacy Technician Certification Board (PTCB)ExCPTCertified Medical Assistant (CMA)Advanced Certification In Specialty Pharmacy Field

Industry Keywords

Prior AuthorizationPatient AssistanceHIPAA CompliancePharmaceutical CompaniesInsurance CarriersMedical And Pharmacy Terminology

About the role

Key responsibilities & impact

Process referrals and submit clinical supporting documentation to insurance carriers, manufacturers, or foundations for prior authorization and patient assistance processes
Collaborate with departments to obtain prior authorizations, patient assistance medications, or financial assistance
Assist with medical necessity documentation and follow up on approvals
Follow prior authorization and patient assistance workflows and policies
Document intake referrals and prior authorization information in patient medical records or patient assistance tracking software
Maintain current knowledge of pharmaceutical companies’ patient assistance programs
Track and manage patient refills and outreach to ensure timely prescription or infusion service
Manage expiring prior authorization and patient assistance enrollments
Secure patient demographic and medical information in compliance with HIPAA policies
Assist management with inspections, audits, reports, and training

Requirements

What you’ll need

Program Graduate, Licensed Practical Nurse (Required) or Program Graduate, Certified Medical Assistant (Required); Pharmacy Technician Training Program or equivalent preferred
3-4 years of experience as a Pharmacy Technician, LPN or CMA (in lieu of education) required
Registered Pharmacy Technician with Virginia Department of Health Professions upon hire and Pharmacy Technician Certification Board (PTCB) or ExCPT upon hire, or Licensed Practical Nurse (LPN) with Virginia Department of Health Professions upon hire, or Certified Medical Assistant (CMA) with American Association of Medical Assistants upon hire
Familiarity with medical and pharmacy terminology
Prescription drug and over-the-counter knowledge
Basic math skills, including pharmaceutical calculations
Basic pharmacy workflow and pharmacy computer systems
Ability to navigate and read electronic health records
Strong written and verbal communication skills
Ability to prioritize, problem solve and multitask
Excellent customer service skills
Knowledge of patient assistance programs
Experience with medication prior authorization
Strong organizational skills and attention to detail
1 year of experience obtaining and managing medication prior authorization preferred
1 year of prior experience obtaining and managing patient assistance program applications preferred
Advanced certification in specialty pharmacy field preferred