Digital Experience Associate

RKD Group

. Support the account team in serving client needs and ensuring a positive client experience .

Posted 10/7/2026full-timeRemote • United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in digital marketing, account coordination, and client relationship management. Proficient in project documentation, performance analysis, and strategy development to enhance client satisfaction and project outcomes.

Highest-signal resume keywords

Digital MarketingAccount CoordinationProject DocumentationClient Relationship ManagementPerformance Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital MarketingEmail MarketingSEOConversion Rate OptimizationData AnalysisReport PreparationBudget TrackingTrend IdentificationProject ManagementClient Reporting

Soft Skills

Organizational SkillsCommunication SkillsClient Service OrientationEagerness to LearnTeam Collaboration

Tools & Technologies

Internal Reporting ToolsDigital Media PlatformsProject Management SoftwareEmail PlatformsSocial Media Tools

Industry Keywords

MarketingCommunicationsNonprofit ManagementClient ExperienceDigital Projects

About the role

Key responsibilities & impact

Support the account team in serving client needs and ensuring a positive client experience
Assist in preparing client-facing reports, presentations, and meeting materials
Participate in and help document notes from client meetings and calls
Monitor client satisfaction and flag issues or opportunities to the account lead
Coordinate fulfillment of digital projects across creative, data, technology, media delivery, organic social, SEO, marketing science, and direct mail teams
Track project timelines, deliverables, and milestones with Pod Managers
Maintain accurate project documentation and status updates
Support execution and monitoring of email, digital media, conversion rate optimization, and texting programs
Pull and compile performance data from platforms and internal reporting tools
Assist in identifying trends, anomalies, and opportunities in program performance
Assist in developing strategy documents, budget trackers, and projection models
Analyze reports and contribute observations and recommendations under senior team direction

Requirements

What you’ll need

Bachelor's degree in marketing, communications, nonprofit management, or related field
1–2 years of experience in digital marketing, account coordination, or a related discipline; internships may count
Strong organizational and communication skills
Familiarity with digital marketing channels (email, paid media, social) preferred
Eagerness to learn in a fast-paced, client-service environment
No sponsorships available for this position

Benefits

Comp & perks

Full range of benefits
Competitive compensation commensurate with experience
Remote-first work arrangement