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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities, ensuring timely delivery and quality of client projects while maintaining effective communication and relationships with clients and internal teams. Proficient in coordinating omnichannel marketing plans and utilizing project management tools for tracking and reporting.
Highest-signal resume keywords
Project ManagementClient Relationship ManagementOmnichannel Marketing CoordinationMicrosoft Office ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementData SegmentationQuality ControlCampaign MonitoringMockup Review
Soft Skills
Excellent Communication SkillsOrganizational SkillsResults-OrientedAbility to Work Under Pressure
Tools & Technologies
RKD TechnologyProject Management DatabaseMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
Nonprofit OrganizationsDirect Marketing AgenciesClient SpecificationsCampaign ManagementInternal Advocacy
About the role
Key responsibilities & impact- Learn all aspects of client projects under the mentorship of experienced staff and take on management of clients
- Provide support to Directors, Account Managers, and Account Executives
- Work with production, sales, graphic design, data processing, digital, media, and accounting departments
- Ensure projects meet client specifications and are delivered on time and with quality
- Act as liaison and support for clients, the strategic account management team, and internal operations teams
- Develop and maintain strong client relationships and provide top client service
- Implement, schedule, and monitor campaigns
- Coordinate omnichannel direct marketing plans and enter project specifications into the project management database
- Track project milestones, deliverables, progress, and timelines
- Manage weekly client status reports
- Review and approve mockups according to client standards
- Communicate file-processing specifications and updates to client specifications and SOPs
- Validate data segmentation and counts against plan projections
- Check seed records
- Monitor schedules and changes
- Prepare for and participate in client meetings, agendas, and recaps
- Perform quality control on all aspects of projects
- Ensure projects are completed on time and within budget
- Enter information into RKD technology and systems for instructions, workflows, tracking, and solutions
- Partner with clients and act as an internal advocate for their work within the agency
Requirements
What you’ll need- Bachelor’s degree is preferred; an associate degree or 2+ years of related experience working in project management is required
- Results-oriented
- Excellent oral/written communication skills
- Ability to work under pressure and meet deadlines
- Strong attention to detail and accuracy
- Outstanding organizational skills
- Proficiency with Microsoft Word, Excel, and PowerPoint is preferred
- Experience with nonprofit organizations and/or direct marketing agencies is preferred
- No sponsorships available for this position
Benefits
Comp & perks- Full range of benefits
- Remote-first work arrangement