Senior Production Manager

RKD Group

. Manage Custom DM Production and Production Estimating with Account Service, Creative, and vendors .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $65,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing custom direct mail production, project bidding, and client account management while ensuring quality, accuracy, and profitability. Proficient in coordinating workflows and maintaining vendor relationships to deliver effective solutions.

Highest-signal resume keywords

Direct Mail Agency ExperienceProject Management SkillsBudget ManagementVendor Relationship ManagementKnowledge of Postal Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Production EstimatingJob Order CompositionData ProcessingMailing CoordinationQuality ControlCost-Effective Package RecommendationsBilling CompletionGoal SettingDecision MakingTraining New Employees

Soft Skills

Organizational SkillsTime ManagementVerbal CommunicationWritten CommunicationProblem Solving

Tools & Technologies

MS Office ProductsPC Literacy

Industry Keywords

Direct Mail ProductionClient Account ManagementProduction WorkflowKick-Off MeetingsNon-Profit Criteria

About the role

Key responsibilities & impact

Manage Custom DM Production and Production Estimating with Account Service, Creative, and vendors
Manage assigned client accounts and a pod of accounts
Maintain profitability, proficiency, quality, and accuracy of jobs
Manage day-to-day production workflow from data/art release to mail date
Act as liaison between internal departments and suppliers
Manage project bidding and client budgets
Interpret and compose job orders for data processing, mailing, and print purchasing
Coordinate scheduling, quality control, and project monitoring with internal departments and suppliers
Attend kick-off meetings and provide cost-effective package recommendations
Provide pricing and estimates and complete billing for assigned clients
Set goals and objectives and make timely decisions
Maintain vendor relationships and resolve production problems
Identify potential delays and communicate them professionally
Train new employees

Requirements

What you’ll need

Bachelor’s degree preferred but not required
10+ years direct mail agency experience preferred for senior level position
Organizational, project, and time management skills
PC literacy and knowledge of MS Office products
Excellent verbal and written skills
Basic understanding of postal regulations regarding bulk mail and non-profit criteria
No sponsorships available for this position

Benefits

Comp & perks

Full range of benefits
Remote-first work arrangement
No travel required