Patient Advocate

. Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre .

Posted 9/25/2026full-timePensacola • Florida • United StatesJuniorMid-LevelWebsite

Tools & technologies

Swift

Key responsibilities & impact

Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre
Deploy to predefined medical facilities and meet RMI patients within one hour of notification, or within other agreed timeframes
Coordinate with the GCC to ensure payment methods are agreed with receiving medical facilities
Mediate between medical facilities and the GCC when applicable
Ensure swift patient access to care and resolve problems pragmatically and professionally
Translate from the local dialect to English in verbal and written forms for the GCC
Deploy daily to medical facilities during prolonged inpatient stays
Manage patient welfare during admission, ensuring comfort, treatment understanding, and reasonable support
Establish working relationships with treating physicians and obtain current information from medical teams
Provide timely written and verbal patient-status and care-plan updates to the GCC
Liaise professionally with client management as required
Use local knowledge to arrange additional services as needed

What you’ll need

Minimum of 2 years’ experience as a medical healthcare professional in the area of operation
Bilingual in the local language and dialect (as applicable to the area of operation) and English
Experience providing patient advocacy in remote/international areas preferred
Foreign travel experience
Excellent communication skills and professionalism
Demonstrated self-discipline
Ability to integrate into a cross-cultural social structure
Proficiency in Microsoft Office applications and general computer and technology literacy preferred
Valid driver’s license for the area of operation preferred

Comp & perks

Equal Employment Opportunity employer committed to affirmative action, where applicable
Professional and calm work environment
Opportunity to support patients in international/remote medical settings