Advocate

• Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification from the GCC, or within other agreed timeframes
• Coordinate with the GCC to ensure payment methods are agreed with receiving medical facilities
• Mediate between medical facilities and the GCC where applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms for the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare during admission, ensuring comfort, treatment understanding, and reasonable support requests
• Establish working relationships with treating physicians and obtain current information from medical teams
• Provide timely written and verbal updates to the GCC on patient status and proposed plans
• Liaise professionally with client management as required
• Use local knowledge to arrange additional services as required

Patient Advocate

• Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification or other agreed timeframe
• Coordinate payment methods with receiving medical facilities and mediate between facilities and the GCC where applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate local dialect to English in verbal and written forms for the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare throughout admission, ensuring comfort, treatment understanding, and reasonable support
• Establish relationships with treating physicians and obtain current information from medical teams
• Provide timely written and verbal patient-status updates and proposed plans to the GCC
• Liaise professionally with client management as required
• Use local knowledge to arrange additional services as required

• Remain available throughout agreed hours of coverage for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification from the GCC, or within other agreed timeframes
• Work with the GCC to ensure payment methods are agreed with receiving medical facilities
• Mediate between medical facilities and the GCC where applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Provide verbal and written translation from the local dialect to English and relay it to the GCC
• Deploy to medical facilities daily during protracted inpatient stays
• Manage patient welfare throughout admission, ensuring comfort, treatment understanding, and reasonable support requests
• Establish relationships with treating physicians and obtain current information from the medical team
• Provide timely written and verbal updates to the GCC on patient status and proposed plans
• Liaise professionally with client management as required
• Use local knowledge to arrange other services as required

• Remain available throughout agreed hours of coverage for contact by the RMI Global Coordination Centre
• Deploy to predefined medical facilities in the area of operation to meet and greet RMI patients within 1 hour of notification from the GCC, or within other agreed timeframes
• Work with the GCC to ensure payment methods have been agreed with receiving medical facilities
• Act as a mediator between medical facilities and the GCC where applicable
• Ensure swift access to care for RMI patients and resolve problems pragmatically and professionally
• Provide verbal and written translation from the local dialect to English to the GCC
• Deploy to medical facilities daily during protracted inpatient stays
• Manage patient welfare throughout admission, ensuring patients are comfortable, understand treatment, and receive reasonable support
• Establish working relationships with treating physicians and obtain current information from the treating medical team
• Provide timely written and verbal updates to the GCC on patient status and proposed plans
• Liaise professionally and calmly with client management as required
• Use local knowledge to arrange other services as required

• Remain available throughout agreed hours of coverage for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification from the GCC, or within other agreed timeframes
• Work with the GCC to ensure payment methods are agreed with receiving medical facilities
• Mediate between medical facilities and the GCC where applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms and relay information to the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare throughout admission, ensuring patients are comfortable, understand treatment, and receive reasonable support
• Establish working relationships with treating physicians and obtain current information from the medical team
• Provide timely written and verbal updates to the GCC on patient status and proposed plans
• Liaise professionally with client management as required
• Use local knowledge to arrange other services as required
• Act as the RMI representative for patients’ operational and pastoral requirements
• Support the GCC with security and receipt of payments to third-party medical establishments

• Remain available throughout agreed hours of coverage for contact by the RMI Global Coordination Centre (GCC)
• Deploy to pre-defined medical facilities and meet RMI patients within one hour of notification from the GCC, or within other agreed timeframes
• Coordinate with the GCC to ensure payment methods are agreed with receiving medical facilities
• Act as a mediator between medical facilities and the GCC where applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate the local dialect into English in verbal and written forms for the GCC
• Deploy to medical facilities daily during protracted inpatient stays
• Manage patient welfare during admission, ensuring patients are comfortable, understand treatment, and receive reasonable support
• Establish relationships with treating physicians and obtain up-to-date information from the medical team
• Provide timely written and verbal updates to the GCC on patient status and proposed plans
• Liaise professionally with client management as required
• Use local knowledge to arrange other required services

• Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification or other agreed timeframe
• Coordinate with the GCC to establish payment methods with receiving medical facilities
• Act as a mediator between medical facilities and the GCC when applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms for the GCC
• Deploy daily to medical facilities during prolonged inpatient stays
• Manage patient welfare during admission, ensuring comfort, treatment understanding, and reasonable support
• Establish relationships with treating physicians and obtain current information from the medical team
• Provide timely written and verbal patient-status and care-plan updates to the GCC
• Liaise professionally with client management as required
• Use local knowledge to arrange other services as required

Procurement

• Source and identify qualified candidates using job boards, professional networking sites, internal databases, and social media platforms
• Conduct outbound outreach to active and passive candidates through email, phone, and messaging platforms
• Perform initial candidate screening, including qualification and credential review, before transitioning candidates to recruiters
• Build and maintain talent pipelines for recurring, niche, and high-volume roles
• Support recruiters with interview scheduling, candidate communication, and ATS updates
• Maintain accurate and compliant candidate records in accordance with US hiring standards
• Deliver a positive, professional candidate experience during the early recruitment stages
• Perform other duties as required

Talent Sourcing Specialist

• Remain available throughout agreed hours of coverage for contact by the RMI Global Coordination Centre
• Deploy to pre-defined medical facilities to meet and greet RMI patients within one hour of notification from the GCC, or within other agreed timeframes
• Coordinate with the GCC to ensure payment methods are agreed with receiving medical facilities
• Mediate between medical facilities and the GCC where applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms and relay information to the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare throughout admission, ensuring comfort, treatment understanding, and reasonable support requests
• Establish working relationships with treating physicians and obtain current information from medical teams
• Provide timely written and verbal updates to the GCC on patient status and proposed plans
• Liaise professionally with client management as required
• Use local knowledge to arrange other services as required

• Remain available during agreed coverage hours for contact by the RMI Global Coordination Centre
• Deploy to predefined medical facilities and meet RMI patients within one hour of notification or another agreed timeframe
• Coordinate with the GCC to confirm payment methods with receiving medical facilities
• Mediate between medical facilities and the GCC where applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English verbally and in writing for the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare throughout admission, ensuring comfort, treatment understanding, and reasonable support
• Establish relationships with treating physicians and obtain current information from medical teams
• Provide timely written and verbal patient-status updates and proposed plans to the GCC
• Liaise professionally with client management as required
• Use local knowledge to arrange additional services as required

• Remain available during agreed coverage hours for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification or agreed timeframe
• Coordinate payment methods with receiving medical facilities and mediate between facilities and the GCC when applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms and relay information to the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare during admission, ensuring comfort, treatment understanding, and reasonable support requests
• Establish relationships with treating physicians and obtain up-to-date information from medical teams
• Provide timely written and verbal patient-status and treatment-plan updates to the GCC
• Liaise professionally with client management as required
• Use local knowledge to arrange additional services as required

• Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre
• Deploy to predefined medical facilities and meet RMI patients within one hour of notification, or within other agreed timeframes
• Coordinate with the GCC to ensure payment methods are agreed with receiving medical facilities
• Mediate between medical facilities and the GCC when applicable
• Ensure swift patient access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms for the GCC
• Deploy daily to medical facilities during prolonged inpatient stays
• Manage patient welfare during admission, ensuring comfort, treatment understanding, and reasonable support
• Establish working relationships with treating physicians and obtain current information from medical teams
• Provide timely written and verbal patient-status and care-plan updates to the GCC
• Liaise professionally with client management as required
• Use local knowledge to arrange additional services as needed

• Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification from the GCC, or within other agreed timeframes
• Coordinate with the GCC to ensure payment methods are agreed with receiving medical facilities
• Mediate between medical facilities and the GCC where applicable
• Ensure swift patient access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms and relay information to the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare during medical facility admissions, ensuring comfort, treatment understanding, and reasonable support
• Establish working relationships with treating physicians and obtain current information from medical teams
• Provide timely written and verbal updates to the GCC regarding patient status and proposed plans
• Liaise professionally with client management as required
• Use local knowledge to arrange additional services as required

• Remain available during agreed coverage hours for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification or other agreed timeframe
• Coordinate with the GCC regarding payment methods and mediate between medical facilities and the GCC when applicable
• Ensure swift access to care and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms for the GCC
• Deploy daily to medical facilities during protracted inpatient stays
• Manage patient welfare throughout admission, ensuring comfort, treatment understanding, and reasonable support requests
• Establish relationships with treating physicians and obtain current information from the medical team
• Provide timely written and verbal patient status and care-plan updates to the GCC
• Liaise professionally with client management
• Use local knowledge to arrange additional services as required

• Remain available throughout agreed hours of coverage for contact by the RMI Global Coordination Centre (GCC)
• Deploy to predefined medical facilities in the area of operation to meet and greet RMI patients within 1 hour of notification from the GCC, or within other agreed timeframes
• Work with the GCC to ensure payment methods are agreed with receiving medical facilities
• Mediate between medical facilities and the GCC where applicable
• Ensure swift access to care for RMI patients and resolve problems pragmatically and professionally
• Translate from the local dialect to English in verbal and written forms and relay information to the GCC
• Deploy to medical facilities daily during protracted inpatient stays
• Manage patient welfare during admission, ensuring patients are comfortable, understand treatment, and receive reasonable support
• Establish working relationships with treating physicians and obtain current information from medical teams
• Provide timely written and verbal updates to the GCC on patient status and proposed plans
• Liaise professionally with client management as required
• Use local knowledge to arrange other required services