Patient Advocate

. Remain available during agreed coverage hours for contact by the RMI Global Coordination Centre (GCC) .

Posted 9/25/2026full-timePensacola • Florida • United StatesJuniorMid-LevelWebsite

Tools & technologies

Swift

Key responsibilities & impact

Remain available during agreed coverage hours for contact by the RMI Global Coordination Centre (GCC)
Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification or agreed timeframe
Coordinate payment methods with receiving medical facilities and mediate between facilities and the GCC when applicable
Ensure swift access to care and resolve problems pragmatically and professionally
Translate from the local dialect to English in verbal and written forms and relay information to the GCC
Deploy daily to medical facilities during protracted inpatient stays
Manage patient welfare during admission, ensuring comfort, treatment understanding, and reasonable support requests
Establish relationships with treating physicians and obtain up-to-date information from medical teams
Provide timely written and verbal patient-status and treatment-plan updates to the GCC
Liaise professionally with client management as required
Use local knowledge to arrange additional services as required

What you’ll need

Minimum of 2 years’ experience as a medical healthcare professional in area of operation
Bilingual in the local language/dialect and English
Experience providing patient advocacy in remote/international areas preferred
Foreign travel experience
Excellent communication skills and professionalism
Demonstrated self-discipline
Ability to integrate into a cross-cultural social structure
Proficiency in Microsoft Office applications and general computer/technology literacy preferred
Valid driver’s license for area of operation preferred

Comp & perks