Patient Advocate

. Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre (GCC) .

Posted 9/25/2026full-timePensacola • Florida • United StatesJuniorMid-LevelWebsite

Tools & technologies

Swift

Key responsibilities & impact

Remain available throughout agreed coverage hours for contact by the RMI Global Coordination Centre (GCC)
Deploy to predefined medical facilities to meet and greet RMI patients within one hour of notification or other agreed timeframe
Coordinate with the GCC to establish payment methods with receiving medical facilities
Act as a mediator between medical facilities and the GCC when applicable
Ensure swift access to care and resolve problems pragmatically and professionally
Translate from the local dialect to English in verbal and written forms for the GCC
Deploy daily to medical facilities during prolonged inpatient stays
Manage patient welfare during admission, ensuring comfort, treatment understanding, and reasonable support
Establish relationships with treating physicians and obtain current information from the medical team
Provide timely written and verbal patient-status and care-plan updates to the GCC
Liaise professionally with client management as required
Use local knowledge to arrange other services as required

What you’ll need

Minimum of 2 years’ experience as a medical healthcare professional in area of operation
Bilingual in the local language and dialect, and English
Experience providing patient advocacy in remote/international areas preferred
Foreign travel experience
Excellent communication skills and professionalism
Demonstrated self-discipline
Ability to integrate into a cross-cultural social structure
Proficiency in Microsoft Office applications and general computer and technology literacy preferred
Valid driver’s license for area of operation preferred

Comp & perks