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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing ICT projects and programs, including planning, execution, and compliance with project management best practices. Proficient in gathering client requirements, proposing technology solutions, and fostering strategic partnerships to drive business development.
Highest-signal resume keywords
Project Management Best PracticesICT Solutions DevelopmentAgile Methodologies (Scrum, Kanban, Lean)Market Analysis and Business OpportunitiesTechnical Documentation Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information Technology ManagementProject ManagementRequirements AnalysisICT Services DeliveryBudget ManagementKPI Definition and MonitoringProposal StructuringCompliance ManagementBusiness DevelopmentContract Negotiation
Soft Skills
Stakeholder EngagementTeam LeadershipCommunicationCollaborationProblem Solving
Tools & Technologies
MS ProjectERP Systems (TOTVS Protheus)SharePointMS PlannerTrelloMS WordMS ExcelMS PowerPoint
Industry Keywords
Information and Communication Technology (ICT)Business Model CanvasGood Practices Guide (GBP)Consultative SalesProcess ManagementBPMTechnology TrendsPublic Sector InnovationStrategic PartnershipsLean Startup
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Identify and propose business opportunities by assessing the market and building strategic relationships to grow the solutions portfolio
- Participate in strategic meetings with partner institutions and explore opportunities for cooperation
- Listen to, question, and validate requirements to ensure a clear understanding of needs
- Engage stakeholders and ensure alignment and commitment during business development activities
- Report potential clients, strategic initiatives, and opportunities to expand partnerships to the manager
- Participate in business development events with prospective clients
- Support the manager in guiding and mentoring the team
- Gather client needs with internal teams, specialists, and external partners to propose customized solutions
- Contribute to the design of services and products and prepare formalization documents
- Identify and report constraints, risks, and limitations
- Engage institutions and stakeholders in discussions about goals, solutions, and services
- Organize strategic information for the development of new projects
- Validate work plans, commercial proposals, executive schedules, and formalization documents
- Participate in proofs of concept and pilots, collecting data and reporting results
- Follow up on project formalization, organize documents, monitor deadlines, and ensure compliance
- Support communication with clients and partners regarding administrative procedures and deadlines
- Assist with cost management, advances, and budget releases
- Define strategic guidelines and align projects/programs with organizational objectives and client needs
- Plan, monitor, and coordinate projects, ensuring objectives, deadlines, costs, scope, and quality
- Perform integrated management, including risks, procurement, stakeholders, and communications
- Monitor opportunities to expand partnerships and projects
- Participate in alignment meetings, agree on goals, track progress, and guide the team
- Demonstrate project benefits and impact on strategic results
- Facilitate technology development and customization
- Define and monitor KPIs
- Ensure solution documentation and knowledge transfer
- Ensure application of the Good Practices Guide (GBP)
- Prepare impact and progress reports
- Propose continuous improvements, scenarios, and strategic adjustments
- Connect project results to long-term organizational goals
- Participate in proposing national and international suppliers and technologies, including startups
- Monitor technological trends and innovations applicable to the public sector and RNP
- Monitor and disseminate market trends and opportunities for innovative solutions
- Keep up to date with technologies and methodologies and apply them to projects
- Propose innovative initiatives and support innovation plans and policies in the public sector
- Disseminate information about innovation and promote awareness
- Evaluate the costs, benefits, risks, and performance of implemented technologies
- Promote coordination and collaboration among internal departments and institutions
- Facilitate institutional dialogue and the development of long-term partnerships
- Participate in strategic meetings and events to strengthen the institution’s image
- Assess synergies and collaboration opportunities
- Disseminate relevant information, ensuring alignment and transparency
Requirements
What you’ll need- Postgraduate degree or equivalent in Information Technology Management, Project Management, Information Systems, Business, or a related field
- Demonstrated professional experience in Information and Communication Technology (ICT) projects and programs
- Experience analyzing and structuring requirements for the development of ICT solution and project proposals
- Experience gathering and understanding internal or external client needs, focusing on requirements identification and the proposal of technology solutions or ICT services
- Experience preparing technical documents and structured proposals, such as work plans, terms of reference, budgets, or functional specifications
- Experience collaborating with clients and technical teams to understand needs and propose ICT solutions and projects
- Experience coordinating the implementation of ICT projects, including managing multidisciplinary teams
- Experience planning, developing, executing, monitoring, and reporting on projects and programs
- Experience delivering ICT services
- Solid knowledge of the project management best practices described in the PMBOK, with experience applying them to ICT projects
- Experience with agile methodologies such as Scrum, Kanban, and Lean
- Ability to conduct market analysis and identify strategic ICT business opportunities
- Demonstrated experience negotiating and establishing ICT collaborations or business arrangements
- Experience identifying and developing business opportunities
- Experience participating in meetings and discussions with clients and partners
- Experience reviewing, organizing, and ensuring the compliance of technical and administrative documentation
- Ability to structure formal proposal and contract processes, such as calls for proposals, terms of reference, and commercial agreements
- Experience preparing and updating technical reports, KPIs, dashboards, and project pipeline management
- Experience creating and adopting project management procedures, standards, and best practices
- Knowledge of MS Word, MS Excel, and MS PowerPoint
- Proficiency in MS Project
- Experience with ERP systems, preferably TOTVS Protheus
- Experience with SharePoint, MS Planner, and Trello
- Fluency in Portuguese, with strong command of formal written Portuguese
- Intermediate English
- Preferred: experience analyzing technology trends and preparing strategic reports
- Preferred: knowledge of business models and the Business Model Canvas
- Preferred: practical knowledge of contracting ICT solutions in accordance with IN SGD/ME No. 94/2022 and Law No. 14,133/2021
- Preferred: experience contracting with social organizations
- Preferred: experience with design thinking, Lean Inception, and Lean Startup, including MVP development
- Preferred: knowledge of OKRs
- Preferred: knowledge of process management and BPM
- Preferred: knowledge of startups and innovative business models
- Preferred: experience in consultative sales
- Preferred: Spanish
Benefits
Comp & perks- We are a Citizen Company, providing extended maternity and paternity leave for mothers and fathers
- National health insurance with private-room coverage (no employee contribution)
- Dental insurance (no employee contribution)
- Meal or food allowance
- Wellhub
- Vaccination assistance for you and your dependents for vaccines not provided by public health clinics (reimbursement)
- Childcare assistance for children up to 5 years and 11 months, up to 70% of the current minimum wage (reimbursement)
- Home office allowance
- Conexa Saúde | Zenklub, a digital platform offering psychological, financial, and legal guidance
- Birthday Day Off
- Digital library platform with more than 30,000 newspapers, magazines, and e-books
- Life insurance
- Partnership with SESC
