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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and adult learning principles, with a focus on creating scalable learning experiences for clinical and non-clinical teams. Proven ability to translate complex information into practical training solutions while managing multiple projects in a fast-paced healthcare environment.
Highest-signal resume keywords
Instructional Design ExpertiseClinical Experience (RN Preferred)ELearning Development (Articulate 360)Training in Telemedicine SettingNeeds Analysis and Assessment Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructional DesignAdult Learning PrinciplesNeeds AnalysisMeasurable Learning ObjectivesApplication-Based LearningAssessment DesignLearning Modalities DevelopmentLearning Analytics
Soft Skills
Attention to DetailProject ManagementCollaborationCommunication
Tools & Technologies
Articulate 360LMS Platforms
Industry Keywords
Healthcare TrainingFrontline Patient CareClinical ProgramsTelemedicineQuality & Safety
About the role
Key responsibilities & impact- Design and develop scalable learning experiences for frontline patient care teams
- Own instructional design projects end-to-end, creating engaging, asynchronous-first learning
- Coordinate across teams to identify shared learning needs and build modular content scalable across roles and audiences
- Tailor learning where workflows, responsibilities, or clinical scope differ
- Partner with Clinical, Operations, Product, Quality & Safety, and other subject matter experts
- Translate complex and evolving information into clear, practical learning for frontline teams
- Create and maintain learning materials supporting onboarding and ongoing development
- Support training for new clinical programs, product launches, updated guidelines, systems, policies, and workflows
- Determine the appropriate learning approach for clinical and non-clinical teams
- Deliver scalable training emphasizing practical application, decision-making, and on-the-job performance
Requirements
What you’ll need- 5+ years of experience in a clinical / healthcare training role
- Experience training in a telemedicine setting preferred
- Clinical experience (incl. RN) preferred
- Strong instructional design expertise, including adult learning principles, needs analysis, measurable learning objectives, application-based learning, and assessment design
- Proven ability to translate complex clinical, technical, and operational information into clear, practical learning experiences
- Experience partnering with clinical subject matter experts and cross-functional stakeholders to develop accurate, effective learning solutions
- Hands-on experience developing across learning modalities and technologies, including eLearning tools such as Articulate 360 (Rise and Storyline)
- Experience with LMS platforms and learning analytics is a plus
- High sense of ownership, strong attention to detail, and comfort managing multiple projects and evolving priorities in a fast-paced environment
Benefits
Comp & perks- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth stipends
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
- Competitive equity package