Workers' Compensation Paralegal

Rob Levine Law

. Manage an assigned caseload of Massachusetts workers' compensation claims from intake to closing .

Posted 11/4/2026full-timeRemote • Massachusetts • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Massachusetts workers' compensation claims, including case management, legal documentation, and client communication. Proficient in utilizing SmartAdvocate and coordinating with medical providers and attorneys to ensure timely and accurate claims processing.

Highest-signal resume keywords

Workers' Compensation Claims ManagementSmartAdvocate Case ManagementMedical Records ReviewBilingual Communication (English and Spanish)Massachusetts DIA Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementClaims PreparationBenefit CalculationsSettlement Document DraftingMedical Bill Tracking

Soft Skills

Organizational SkillsDetail-OrientedClear CommunicationProactive Follow-UpIssue Escalation

Tools & Technologies

SmartAdvocateMicrosoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft Teams

Certifications & Qualifications

Paralegal Certificate

Industry Keywords

Massachusetts Workers' CompensationDIA ProceduresPlaintiff-Side ExperienceConciliationsMedical Exams

About the role

Key responsibilities & impact

Manage an assigned caseload of Massachusetts workers' compensation claims from intake to closing
Open new files and gather injury details, employer and insurer information, and wage records
Track DIA deadlines, conciliations, conferences, hearings and impartial medical exams in SmartAdvocate
Maintain current case notes, tasks and follow-up dates
Prepare DIA claims, forms and correspondence for attorney review
Draft settlement documents, including lump sum agreements, and prepare benefit calculations for attorney review
Organize exhibits and hearing packets
Request, track and review medical records and bills
Track weekly benefits, medical payments and treatment authorizations
Coordinate with medical providers, insurers and adjusters regarding payments and outstanding balances
Serve as the main day-to-day client contact and provide regular updates
Prepare clients for conciliations, conferences, hearings and medical exams
Communicate with Spanish-speaking clients directly or through firm resources
Work closely with workers' compensation attorneys and flag issues early
Coordinate with the personal injury team on related third-party claims
Support settlement closing and disbursement, including workers' compensation liens on third-party recoveries

Requirements

What you’ll need

Paralegal certificate or associate's or bachelor's degree, or equivalent law firm experience
At least 2 years of paralegal or case manager experience in workers' compensation
Working knowledge of Massachusetts DIA procedures and forms
Experience reviewing medical records and tracking medical bills
Preferred: Plaintiff-side (injured worker) workers' compensation experience in Massachusetts
Preferred: Experience with SmartAdvocate or a similar case management system
Preferred: Bilingual in English and Spanish
Organized and able to manage many files and deadlines
Detail-oriented and accurate with filings, calculations and records
Clear written and verbal communication skills
Proactive follow-up and issue escalation
Comfortable using SmartAdvocate, Microsoft Outlook, Excel, Word and Teams

Benefits

Comp & perks

Equal opportunity employer
Remote work arrangement