Salesforce Implementation Manager

Robbins Recruiting Solutions LLC

. Own the end-to-end Salesforce implementation across current and future branches, including configuration, data migration, user setup, and go-live sequencing .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Salesforce implementation and administration, with a strong focus on Sales Cloud configuration, data migration, and post-go-live management. Proven ability to lead multi-site rollouts, manage integrations with ERP systems, and drive user adoption through effective training and change management.

Highest-signal resume keywords

Salesforce ImplementationSales Cloud ConfigurationData MigrationSalesforce Administrator CertificationProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce Sales CloudData MigrationLead ManagementOpportunity TrackingPipeline ReportingQuote GenerationAutomation Using FlowsProcess BuilderSalesforce Einstein AnalyticsCRM Strategy

Soft Skills

CommunicationCollaborationChange ManagementTrainingProblem-Solving

Tools & Technologies

ServiceTitanNetSuiteAppExchange IntegrationsBI/Reporting Tools

Certifications & Qualifications

Salesforce Administrator Certification (ADM 201)Salesforce Sales Cloud Consultant CertificationSalesforce Advanced Administrator Certification

Industry Keywords

Multi-Site RolloutsPE-Backed CompaniesHome Services WorkflowsHVACRoofing

Tech Stack

Tools & technologies

CloudERP

About the role

Key responsibilities & impact

Own the end-to-end Salesforce implementation across current and future branches, including configuration, data migration, user setup, and go-live sequencing
Conduct discovery sessions with Sales Managers, General Managers, and executive leadership to translate business requirements into scalable Salesforce configuration
Configure Salesforce Sales Cloud for lead management, opportunity tracking, pipeline reporting, quote generation, and customer communication workflows
Manage data migration from legacy CRM platforms and branch-level tracking tools
Develop and execute branch onboarding playbooks from system setup and user provisioning through post-go-live stabilization and adoption tracking
Coordinate integrations with ServiceTitan, NetSuite, and other platforms to ensure clean bidirectional data flow
Track implementation milestones, surface risks, and report progress to VP Operations and executive leadership
Serve as internal Salesforce platform owner post-go-live, managing configuration, users, permissions, workflow rules, and system health
Build and maintain dashboards and reports aligned to sales KPIs
Identify and implement automation using flows, Process Builder, and AI-assisted features
Troubleshoot platform issues as the internal Tier 2 support layer
Manage the Salesforce vendor relationship, including licenses, renewals, feature releases, and escalations
Lead ongoing training and change management for new features, hires, and acquired branches
Collaborate with Finance on revenue recognition, pipeline-to-close accuracy, and forecasting workflows connected to NetSuite
Partner with the ServiceTitan Implementation Manager on seamless sales-to-production handoffs
Support People Operations with user provisioning and onboarding access setup
Maintain documentation for configuration decisions, integration specifications, SOPs, and training materials
Deploy the Salesforce implementation playbook to newly acquired branches
Conduct pre-close CRM assessments and document migration requirements
Sequence Salesforce go-live within broader branch integration timelines
Champion adoption at newly acquired branches

Requirements

What you’ll need

4+ years of hands-on Salesforce implementation and administration experience, including Sales Cloud configuration, data migration, and post-go-live platform ownership
Demonstrated experience managing multi-site or multi-entity Salesforce rollouts
Deep functional knowledge of Salesforce Sales Cloud, including leads, opportunities, accounts, contacts, CPQ or quoting tools, reports, dashboards, flows, and AppExchange integrations
Experience managing Salesforce integrations with ERP and field service platforms such as NetSuite and ServiceTitan, or comparable systems
Strong project management discipline, including managing concurrent workstreams across multiple branches, enforcing deadlines, and communicating status to senior stakeholders
Salesforce Administrator certification (ADM 201) required
Willingness and ability to travel up to 50% to branch locations
Salesforce Sales Cloud Consultant or Advanced Administrator certification preferred
Experience in a PE-backed, multi-site platform company preferred
Familiarity with ServiceTitan and roofing, HVAC, or comparable home-services workflows preferred
Background in CRM strategy, sales operations, or revenue operations preferred
Experience with Salesforce Einstein Analytics or similar BI/reporting tools preferred
Prior experience building or contributing to a CRM playbook in an M&A integration context preferred

Benefits

Comp & perks

Performance-based bonus eligibility tied to go-live milestones, platform adoption metrics, and sales performance outcomes at implemented branches
Recommended target bonus of 8–10% of base at full achievement
Remote work arrangement
Travel support for implementation, training, and go-live coverage