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Quality Management System Coordinator
Robert Bird Group. Support, maintain and continually improve the Quality Management System across RBG's Australian and New Zealand operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Systems, ISO standards, and continuous improvement initiatives, with a strong focus on stakeholder engagement and quality assurance practices across diverse operational environments.
Highest-signal resume keywords
ISO 9001 ExperienceInternal Auditor QualificationsQuality Assurance ExperienceStrong Organisational SkillsStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Management SystemsISO StandardsContinuous ImprovementQuality MetricsPolicy DevelopmentAudit CoordinationCorrective Action MonitoringQuality DocumentationRisk IdentificationProcess Improvement
Soft Skills
Attention to DetailWritten CommunicationVerbal CommunicationRelationship BuildingCoaching and Influencing
Tools & Technologies
Microsoft OfficeSharePoint
Certifications & Qualifications
Internal Auditor Qualifications
Industry Keywords
Quality AssuranceEngineeringConsultingProfessional ServicesConstructionInfrastructure
About the role
Key responsibilities & impact- Support, maintain and continually improve the Quality Management System across RBG's Australian and New Zealand operations
- Support alignment with broader SJ Group requirements
- Work with project teams, technical leaders and business operations to embed quality practices
- Support certification requirements, continuous improvement initiatives and a strong quality culture
- Assist with development, review and control of policies, procedures, standards and controlled documents
- Promote consistent application of quality requirements across projects and business operations
- Coordinate and support internal and external audits
- Assist with ISO certification activities and surveillance audits
- Monitor and follow up corrective actions, non-conformances and continuous improvement opportunities
- Support supplier and subcontractor quality assurance activities
- Provide practical quality advice and guidance to project and operational teams
- Support risk identification and quality planning across key projects
- Identify process, system and working-practice improvements
- Support quality improvement initiatives and lessons learned programs
- Contribute to quality metrics and performance reporting
- Deliver quality awareness sessions and support training initiatives
- Assist employees with ISO requirements, quality processes and management system expectations
- Maintain quality records and management system documentation
- Monitor quality performance indicators and prepare management review reports
- Assist with quality-related communications and reporting
- Report to the Regional Quality Director
Requirements
What you’ll need- A relevant tertiary qualification in Quality, Engineering, Business or a related discipline (ideally possess; not required)
- Internal Auditor qualifications
- Experience with ISO 9001
- Exposure to ISO 14001 and ISO 45001 advantageous
- 2+ years' experience in a Quality Assurance, Quality Coordinator or Quality Management Systems role
- Experience supporting certified management systems within engineering, consulting, professional services, construction or infrastructure environments
- Sound understanding of management system principles and ISO standards
- Strong organisational and coordination skills with attention to detail
- Excellent written and verbal communication skills
- Strong stakeholder engagement and relationship-building capabilities
- Ability to coach and influence employees at all levels of the organisation
- Experience with Microsoft Office and SharePoint
Benefits
Comp & perks- Join a collaborative and supportive team environment
- Work within a respected Global professional services organisation
- Opportunity for professional growth and career development
- Flexible and inclusive workplace culture
- Hybrid working environment
- Exposure to diverse stakeholders and projects across ANZ
- Contribute to meaningful quality initiatives that directly support project success and client satisfaction
- Supportive and flexible working environment
- Career progression
- Professional networks, role models, mentoring and sponsorship programs
- Gender equity, LGBTI+ inclusion and First Nations representation initiatives
- Work-life balance support