Robert Bird Group

General

• Support, maintain and continually improve the Quality Management System across RBG's Australian and New Zealand operations
• Support alignment with broader SJ Group requirements
• Work with project teams, technical leaders and business operations to embed quality practices
• Support certification requirements, continuous improvement initiatives and a strong quality culture
• Assist with development, review and control of policies, procedures, standards and controlled documents
• Promote consistent application of quality requirements across projects and business operations
• Coordinate and support internal and external audits
• Assist with ISO certification activities and surveillance audits
• Monitor and follow up corrective actions, non-conformances and continuous improvement opportunities
• Support supplier and subcontractor quality assurance activities
• Provide practical quality advice and guidance to project and operational teams
• Support risk identification and quality planning across key projects
• Identify process, system and working-practice improvements
• Support quality improvement initiatives and lessons learned programs
• Contribute to quality metrics and performance reporting
• Deliver quality awareness sessions and support training initiatives
• Assist employees with ISO requirements, quality processes and management system expectations
• Maintain quality records and management system documentation
• Monitor quality performance indicators and prepare management review reports
• Assist with quality-related communications and reporting
• Report to the Regional Quality Director

Quality Management System Coordinator