Business Analyst III, Contract Talent

Robert Half

. Lead business analysis efforts and develop business requirement definitions and feature identification .

Posted 10/16/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $45 - $66 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, process optimization, and stakeholder communication, with a strong ability to translate customer needs into actionable business requirements. Proficient in developing reports and dashboards to support decision-making and enhance client satisfaction.

Highest-signal resume keywords

Business AnalysisProcess OptimizationSalesforce Functional KnowledgeFit/Gap AnalysisProject Management Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirement DocumentationProcess Flow DiagramsComplex QueriesAdvanced ReportingSDLC ExperienceData Flow DocumentationEnterprise Applications KnowledgeConfiguration in Non-Production PlatformsFeature IdentificationManagement Training Facilitation

Soft Skills

Communication with StakeholdersMentoring Team MembersCustomer Service OrientationFacilitating MeetingsConsulting with Subject Matter Experts

Tools & Technologies

MS Office SuiteSalesforceBusiness Applications

Certifications & Qualifications

AA or Certification DegreeAdmin-Level Platform Certification

Industry Keywords

Process ImprovementComplianceAuditing ControlsChange ManagementStakeholder Engagement

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Lead business analysis efforts and develop business requirement definitions and feature identification
Identify opportunities to close gaps, streamline processes, increase efficiency and quality, reduce costs, eliminate waste, support auditing controls and compliance, educate clients, improve communication, and increase client satisfaction
Consult with subject matter experts to translate customer needs into business requirement documentation
Work with vendors and IT to review solutions, complete fit/gap analyses, and support recommendations to senior management
Mentor other team members
Assess impacts on current and future business processes and systems, including upstream and downstream effects
Develop advanced reports and dashboards to drive decision-making
Serve as liaison between IT, Corporate Services departments, and field locations
Communicate with impacted and interested groups within Corporate Services, Protiviti, and field locations
Solicit input from internal and external clients on processes, procedures, and technology
Conduct management training sessions related to system enhancements and changes to processes, procedures, or policies
May visit field locations onsite to conduct or facilitate management training related to system enhancements, auditing, compliance, or process changes
Ensure a high level of customer service to internal and external customers
Facilitate stakeholder and end-user meetings to gather feedback on potential solutions
Perform basic configuration in non-production platform instances to demonstrate potential solutions
Propose basic functional solutions based on business and platform understanding
Lead process optimization initiatives and support change management efforts
Act as a trusted advisor aligning business needs with technical solutions

Requirements

What you’ll need

AA or Certification degree in a related field or equivalent experience
3+ years of business functional area experience
5+ years’ experience with Business Applications
MS Office Suite experience
Complete SDLC experience
Ability to document process and data flows
Extensive in-depth knowledge of multiple enterprise applications
Experience with various project management methodologies
Functional knowledge of Salesforce and ability to map its capabilities to business issues
Ability to communicate with customers of varying levels of expertise
Ability to communicate complex business information to partners and stakeholders
Ability to communicate in-depth business processes to technical resources
Ability to create complex process flow diagrams or flowcharts
Ability to gather and document requirements and confirm observations with business owners, stakeholders, and senior management
Ability to perform fit/gap analysis on medium to large project initiatives
Ability to write complex queries and reports
Ability to develop and manage multiple enterprise-wide project plans while meeting deliverables and timelines
Ability to execute based on directions from a senior team member
Successful completion of a background check
Obtain admin-level platform certification

Benefits

Comp & perks

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Eligibility to enroll in the company 401(k) plan