Business Support Lead Specialist

Robert Half

. Coordinate daily business support activities, ensuring administrative processes are completed accurately and efficiently .

Posted 10/27/2026full-timeSydney • AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, including coordination of business operations, stakeholder relationship management, and process improvement. Proficient in Microsoft Office, particularly Excel, with a focus on maintaining high standards and attention to detail.

Highest-signal resume keywords

Senior Administration ExperienceTeam CoordinationStakeholder Relationship ManagementMicrosoft Office ProficiencyProcess Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Administrative SupportDocument PreparationReportingDatabase ManagementEmployee OnboardingTraining CoordinationEvent CoordinationWorkflow ManagementCompliance SupportMicrosoft Excel

Soft Skills

Exceptional Communication SkillsOrganizational SkillsAttention to DetailResilienceCollaborative Mindset

Industry Keywords

Corporate EnvironmentBusiness SupportOperational EfficiencyStakeholder EngagementAdministrative Processes

About the role

Key responsibilities & impact

Coordinate daily business support activities, ensuring administrative processes are completed accurately and efficiently
Provide high-level administrative support to senior stakeholders and wider business teams
Oversee shared administrative workflows, including inbox management, document preparation, reporting and database updates
Maintain accurate records and support compliance with internal processes and procedures
Coordinate office operations, facilities requirements and relationships with external service providers
Support employee onboarding, training and internal business processes
Assist with the coordination of internal meetings, events and team initiatives
Identify opportunities to improve processes and enhance operational efficiency
Provide guidance and support to administrative colleagues, assisting with training and workload coordination when required
Work closely with the Business Support Manager and wider leadership team to ensure smooth day-to-day business operations

Requirements

What you’ll need

Previous experience in a senior administration, business support, team coordination or similar role within a professional corporate environment
Demonstrated experience supervising, training or mentoring others
Exceptional written and verbal communication skills, with the ability to build strong stakeholder relationships
Excellent organisational skills and the ability to manage multiple competing priorities
A calm, resilient and solutions-focused approach in a fast-paced environment
Strong attention to detail and a commitment to maintaining high standards
Intermediate to advanced Microsoft Office skills, including Excel
A proactive, collaborative mindset and willingness to support the wider team
Flexibility required from time to time
Standard working hours approximately 8:30am–5:00pm

Benefits

Comp & perks

Hybrid working arrangements, with four days in the office and one day working remotely
Excellent onboarding
Ongoing training and professional development opportunities
Employee wellbeing initiatives
Employee recognition initiatives