Preplacement Specialist I – Contract Talent

Robert Half

. Facilitate completion of client-required compliance requirements, including criminal background checks, drug tests, education and employment verification, health screens, and onboarding paperwork .

Posted 10/22/2026full-timeRemote • California • United StatesJunior💰 $18 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing compliance requirements and background verification processes while ensuring effective communication with clients and candidates. Strong organizational skills are essential for tracking and auditing documentation and improving service delivery.

Highest-signal resume keywords

Background Verification ExperienceCustomer Service SkillsMS Office ProficiencyCommunication SkillsProcess Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Background ChecksDrug TestsEducation VerificationEmployment VerificationHealth ScreensOnboarding PaperworkAudit RequirementsProgram TrackingDocumentation ManagementTurnaround Time Monitoring

Soft Skills

Interpersonal SkillsTeam Organization SkillsWritten CommunicationVerbal CommunicationProblem-Solving

Tools & Technologies

MS Office SuiteExcelOutlookWord

Industry Keywords

Compliance RequirementsClient CommunicationHigh Volume Customer ServiceStatus UpdatesDiscrepancy Management

About the role

Key responsibilities & impact

Facilitate completion of client-required compliance requirements, including criminal background checks, drug tests, education and employment verification, health screens, and onboarding paperwork
Monitor background checks daily and provide status updates to fulfillment offices and candidates
Communicate directly with clients to influence pending starts, eliminate obstacles, and adjudicate results
Identify trends that may cause delays and implement workarounds
Gather supporting documentation to manage discrepancies and expedite clearance
Audit completed requirements and determine eligibility for placement
Electronically file requirements for audits
Monitor turnaround times within assigned client portfolios and escalate opportunities for process improvement
Perform program support activities such as focus groups, collaboration meetings, and special projects
Maintain and update program tracking logs

Requirements

What you’ll need

AA or equivalent job experience
1+ years’ experience in background verifications customer service or similar high volume customer service position
Proficiency in MS Office suite (Outlook, Excel and Word)
Excellent written and verbal communication skills
Strong understanding of customer service and/or technical support service
Ability to interact and communicate with customers of varying levels of expertise
Strong interpersonal skills
Team organization skills
Successful completion of a background check as a condition of employment

Benefits

Comp & perks

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Eligibility to enroll in the company 401(k) plan