Talent Manager – Administrative, Customer Support

Robert Half

. Negotiate and develop business with new and current clients .

Posted 10/27/2026full-timeCleveland • Ohio • United StatesJuniorMid-Level💰 $41,000 - $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Development and client relationship management, with a strong focus on delivering exceptional customer service and effective communication. Proficient in utilizing Microsoft Office Suite and Salesforce to enhance operational efficiency and support administrative functions.

Highest-signal resume keywords

Business DevelopmentCustomer Support ExperienceClient Relationship ManagementSalesforce ProficiencyMetrics Driven Environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentCustomer SupportRecruitmentInterviewingNegotiationMetrics AnalysisAdministrative Operations

Soft Skills

Positive AttitudeEngaging CommunicationTeam Collaboration

Tools & Technologies

Microsoft Office SuiteSalesforceWindows Operating System

Industry Keywords

Client EngagementNetworkingTrade Association ParticipationLong Term Relationships

About the role

Key responsibilities & impact

Negotiate and develop business with new and current clients
Market Robert Half’s services via telephone, video, and in-person meetings with hiring managers and decision-makers
Recruit, interview, and match administrative and customer support professionals with clients’ projects, contract assignments, and contract-to-full-time opportunities
Manage ongoing engagements to deliver outstanding customer service to clients and candidates
Provide ongoing communication and career guidance to candidates
Participate in local trade association and networking events to increase Robert Half’s presence in the local business community
Work in a team environment

Requirements

What you’ll need

BA/BS degree preferred
1+ years administrative or customer support experience preferred
2+ years’ experience with Business Development in a Metrics Driven environment
At least one year with success in developing new business in a multi-call, multi-decision maker environment
Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships
Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
Knowledge and familiarity with administrative and customer support department operation
Positive attitude and an engaging businesslike approach

Benefits

Comp & perks

Bonus based upon achievement of performance objectives
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time
Up to 17 days of Choice Time Off (CTO) per calendar year for new hires
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan (if eligible)
Employer match of 100% on the first 3% of contributions for eligible employees
Excellent career advancement potential
World-class training
Client relationship management tools and advanced technology