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Talent Manager – Administrative, Customer Support
Robert Half. Negotiate and develop business with new and current clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Business Development and client relationship management, with a strong focus on recruiting and matching administrative and customer support professionals. Proficient in utilizing Microsoft Office Suite and Contact Management Applications to enhance operational efficiency and deliver exceptional customer service.
Highest-signal resume keywords
Business DevelopmentClient Relationship ManagementRecruiting and InterviewingSalesforce ProficiencyCustomer Support Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentRecruitingInterviewingCustomer SupportMetrics Driven EnvironmentAdministrative OperationsNegotiationMarket Research
Soft Skills
Positive AttitudeEngaging ApproachCommunication Skills
Tools & Technologies
Microsoft Office SuiteSalesforceWindows Operating System
Industry Keywords
Administrative SupportCustomer SupportBusiness DevelopmentNetworkingTrade Associations
About the role
Key responsibilities & impact- Negotiate and develop business with new and current clients
- Market Robert Half’s services via telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments
- Recruit, interview, and match highly skilled administrative and customer support professionals with clients’ projects, contract assignments, and contract-to-full-time opportunities
- Manage ongoing engagements to deliver outstanding customer service to clients and candidates
- Provide ongoing communication and career guidance to candidates
- Participate in local trade association and networking events to increase Robert Half’s presence in the local business community
Requirements
What you’ll need- BA/BS degree preferred
- 1+ years administrative or customer support experience preferred
- 2+ years’ experience with Business Development in a Metrics Driven environment
- At least one year of success developing new business in a multi-call, multi-decision-maker environment
- Prior success marketing to and closing top-level decision makers at small/medium-sized businesses and cultivating mutually beneficial long-term relationships
- Working knowledge of current Windows Operating System
- Working knowledge of Microsoft Office Suite
- Working knowledge of a Contact Management Application such as Salesforce
- Knowledge and familiarity with administrative and customer support department operations
- Positive attitude and an engaging businesslike approach
Benefits
Comp & perks- Base salary and bonus pay for talent professional positions
- Group health insurance benefits (medical, vision, dental)
- Flexible spending and health savings accounts
- Life and accident insurance
- Adoption, surrogacy and fertility assistance
- Paid parental leave of up to 6 weeks
- Short- and long-term disability
- Paid time off for vacation, personal needs, and sick time
- Up to 17 days of Choice Time Off (CTO) per calendar year for new hires, prorated based on hours worked per week
- Up to 11 paid holidays per calendar year
- 401(k) savings and investment plan or deferred compensation plan, if eligible
- Employer match of 100% on the first 3% of contributions for eligible employees
- Career advancement potential
- World-class training
- Client relationship management tools and advanced technology
- Equal employment opportunities and reasonable accommodation support