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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing high-value medical diagnostic equipment, providing technical troubleshooting, and delivering customer training. Capable of collaborating effectively within multi-disciplinary teams and navigating complex environments to support NHS and laboratory operations.
Highest-signal resume keywords
Qualified EngineerHNC/HND Level QualificationTechnical TroubleshootingCustomer TrainingMulti-Disciplinary Team Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fault DiagnosisPreventative MaintenanceAnalytical ReviewsTechnical Systems SupportInstallation of Medical Equipment
Soft Skills
Customer-Centric MindsetResilienceTenacityAnalytical ThinkingRelationship Building
Industry Keywords
Medical Diagnostic EquipmentNHS SupportLaboratory EnvironmentsCapital Equipment ServicingComplex Matrix Environments
About the role
Key responsibilities & impact- Provide comprehensive, whole-solution support for medical diagnostic equipment
- Install systems and perform fault diagnosis, routine repairs, and preventative maintenance
- Provide technical troubleshooting and remote diagnostic support
- Train customers on medical diagnostic equipment
- Represent Roche Diagnostics professionally and build relationships with laboratory personnel and stakeholders
- Collaborate with multi-disciplinary teams in hospital and laboratory environments
- Provide proactive implementation, technical systems support, and analytical reviews
- Support NHS, university, and private laboratory environments across the Central East UK region
Requirements
What you’ll need- Qualified Engineer with a proven track record servicing high-value capital equipment
- Equivalent qualification to HNC/HND level or above in Electrical, Mechanical, or Systems Engineering is highly desirable
- Confident, customer-centric mindset
- Ability to navigate complex matrix environments and build productive relationships
- Strong capability to work effectively within a multi-disciplinary team spanning Applications, IT, and Engineering
- Willingness and capability to work within a 7-day support model
- Comfortable working with technical, scientific, and numeric data
- Resilient, tenacious, and analytical
Benefits
Comp & perks- Highly competitive salary
- Comprehensive benefits package
- Clear opportunities for career progression
- World-renowned product training programs
- Continuous professional development
- Expert mentoring
- Flexible working environment