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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP ALM, change and release management, and process governance, with a strong focus on creating controlled documentation and ensuring compliance in regulated environments. Proven ability to lead process improvements and collaborate effectively with cross-functional teams to enhance operational efficiency.
Highest-signal resume keywords
SAP ALMChange And Release ManagementSAP Solution Manager – ChaRMControlled Documentation CreationStakeholder Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process GovernanceEnd-To-End Process DefinitionGxP ComplianceComputerized-System ValidationICFR ControlsSOP CreationTest ManagementProcess ImprovementRisk-Based ProcessesAI-Enabled Capabilities
Soft Skills
Influencing SkillsEnglish Communication Skills
Tools & Technologies
SAP Cloud ALMSAP Solution ManagerChaRMDocument ManagementTest Management Modules
Industry Keywords
Regulated EnvironmentAudit SupportGlobal Process AdoptionProcess Documentation FrameworkPerformance Measures
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own and continuously improve the global SAP Requirements-to-Deploy process, including change, release, testing, defect, and system-documentation practices
- Define global process standards, roles, decision rights, controls, and performance measures
- Maintain the process-documentation framework, including SOPs, work instructions, and user guidance
- Partner with Quality, validation, and control owners to ensure processes are appropriately designed, documented, validated, and audit-ready
- Translate GxP, computerized-system validation or assurance, and ICFR requirements into practical, risk-based processes and controls
- Define the target SAP ALM operating model and roadmap, including transition from Solution Manager and ChaRM to SAP Cloud ALM and integrated tools
- Lead process improvements that increase adoption and reduce risk, rework, and delivery lead time
- Define the training and enablement approach and partner with subject-matter experts to support global adoption
- Collaborate with business, IT, Quality, Finance Controls, and external partners to align priorities and resolve process issues
- Own process governance and strategy while operational execution remains with relevant delivery and platform teams
Requirements
What you’ll need- Significant experience in SAP ALM, change and release management, or a related enterprise technology discipline
- Strong knowledge of SAP Solution Manager – ChaRM, document management, and test management modules
- Experience defining or governing end-to-end processes across multiple teams, systems, or regions
- Experience working in a regulated environment
- Ability to translate quality and control requirements into practical, efficient processes
- Experience creating controlled documentation, such as SOPs and work instructions
- Strong stakeholder leadership, influencing, and English communication skills
- Bachelor’s degree in a relevant discipline or equivalent practical experience
- Preferred: Experience with SAP Cloud ALM strategy, implementation, or adoption
- Preferred: Knowledge of computerized-system validation or assurance and ICFR controls
- Preferred: Knowledge of SAP transport-related processes, including CTS/CTS+, retrofit, and multi-track landscapes
- Preferred: Experience supporting audits and leading global process adoption
- Preferred: Experience applying AI-enabled capabilities to SAP ALM, testing, documentation, process optimization, or IT service delivery
Benefits
Comp & perks- Equal Opportunity Employer
- Healthcare access mission and employee-focused culture emphasizing personal expression, open dialogue, genuine connections, value, acceptance, and respect
